114 results found
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Recorse for confirmed, unpaid bookings if guests don't pay
At the moment, Vrbo and Booking reservations with failed payment will still come into Hostfully as confirmed unpaid bookings. If guests have already stayed or left, I want to have a recourse or protection in case they damage the property or don't pay.
5 votes -
1 vote
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Hability to use the info from the Pre-arrival form with Mailchimp
we collect all guest data with pre arrival forms so want that other guest information to be exported to marketing platform.
Also would like other segmented information on the guest exported.
Where they stayed property/city
When they stayed month/ season /date etc
Dob
Reason for stayingSo that marketing campaigns can be tagged to specific segments
Eg you stayed in Stanthorpe last winter book again this year before things get busy
2 votes -
Push Breezeway Add-ons / Pet cleaning turnovers
A new integration for Hostfully to send over Pet count to Breezeway can be very helpful so we can see when guests have pets. Pet cleaning turnovers require extra cleaning and take longer. So we need this info to be in Breezeway.
1 vote -
Be able to edit the payment link page
Be able to edit and rephrase wording like "you are about to secure your booking
2 votes -
Integrate with CartStack
CartStack offers a bunch of cart abandonment recovery tools, so that PMs can market to guests who started a booking but did not complete it. CartStack already has integrations with Guesty, Hostaway, Track, etc.
1 voteWe suggest you contact the provider and ask them to integrate to the Hostfully API.
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Support attachments / photos via WhatsApp
For example: IF the guest is not reachable by phone or if they missed the channel messages, we can ask the guest to submit their passport copies via whatsapp
And we have a follow up message to ask if everything is fine after they check in so maybe guest can share some photos or videos if they have any problems
4 votes -
Integrate with Stripe's Checkout product for Chargeback Protection
Hostfully widget is a custom integration, this is why property manager cannot enroll in Chargeback Protection. Per this article "Stripe Checkout" is a must
Stripe's Checkout information
https://stripe.com/docs/payments/checkoutHow to enroll in chargeback protection
https://support.stripe.com/questions/qualifying-payments-for-chargeback-protection8 votes -
Improve Charge Automation integration
Charge Automation has a good product that fills in some gaps Hostfully has. While there is already an integration, the booking flow for direct bookings becomes very clunky if using Charge Automation with Hostfully. This video shows how that could be significantly improved.
https://www.loom.com/share/29709bca5e9d469fb9fbd635bcfca62a?sid=c791f8a4-e78e-46de-8c3b-17e827d9abe2
2 votes -
Add more logs to find out the root causes for disconnection with Integrations/channels.
Add more logs to find out the root causes for disconnection with Integrations/channels. Create a fail alert if a service disconnects without user initiation for over 5 minutes.
1 vote -
Integrate with Guest Guru
Launch AI messaging or integrate with a platform like Guest Guru where we can easily answer messages.
11 votes -
Integration with AirDNA
AirDNA is creating a full suite of tools for investors and hosts. Their dynamic pricing tool is more affordable than other options and includes the performance data and analytics for investors within the price. It would be great to add them as an integration option for dynamic pricing.
2 votes -
Turn on Quickbooks integration for specific properties.
Turn on Quickbooks integration only for some specific properties, not for all properties at once.
1 vote -
Send booking notes to Turno
We want reservation notes to pass over to Turno so cleaners can have access to them.
2 votes -
Partner Integration who integrates with Lockly Locks
Have an integrations Partner who can integrate with Lockly Locks
1 vote -
1 vote
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Set up an integration with Rental Guardian (for insurance)
Can you PLEASE set up an integration with Rental Guardian? They provide great insurance for short-term rental hosts and guests. They will also provide insurance for properties in Canada now too. Everything you currently have is for US only (I have called them). As a Canadian Host, I would really like to have a seamless way to have extra coverage for my direct bookings.
3 votes -
1 vote
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Integrate with Bidnstay
I am told it allows possible guests to bid on last min openings in the calendar to fill open dates.
1 vote -
Move guest communication from Hostfully to Breezeway
I want to move guest communication to Breezeway due to a new Breezeway program called "Breezeway Assist" which is a 24/7 inbox monitoring option.
1 vote
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