144 results found
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Support seasonal cancellation policies
VRBO has a new feature where you can have different cancellation policies for different times of the year. How to a use this feature with Hostfully. VRBO won't let me edit the cancellation policy. It would be great to have ability to create cancellation policies for different period.
12 votes -
Representative Inventory
Airbnb has a functionality called representative inventory which allows hosts to create one listing for multiple same units. It would be great to support this feature.
1 vote -
Improve Airbnb rooms sync
To improve Airbnb synchronization: we'll need to add a channel setting for users to choose whether to delete rooms from Airbnb that don't exist in PMP during synchronization.
2 votes -
Have a specific section for Airbnb Guest Safety
Have a specific section for Airbnb Guest Safety instead of Property Expectations in Fees and Policies tab.
1 vote -
Make "Booking.com guest payment options" configurable in the PMP and add more payment types
I want to set up the guest payment options for listings on Booking.com. Booking.com requires me to change the "Guest payment options" on Booking.com to "only accept cash" for 60 days to be eligible for Payment by Booking.com - bank transfer option. Currently, everytime I change it, the field is overridden by Hostfully PMP and changed back to "accept credit cards" although I don't see any place to configure this in Hostfully system.
I want to have a button in the PMP to configure the guest payment options and this field should be pushed to Booking.com.
4 votes -
Support Booking.com multiple-room reservations within the PMP
At the moment, for BDC channel, Hostfully does not yet support multiple transactions on a single order and only receive the first reservation via API.
We enquire Hostfully to work with booking.com to resolve the tech issue moving forwards. You note that it’s rare but we’ve already had about 3 of these bookings in a short period of time. If 2 suites are booked with booking - then it should automatically show on the calendar, without having to manually blocking out the calendar or raising separate cleaning jobs.
56 votesThis is now in beta. Booking.com multi-room reservations are now showing as a group booking where you can view the details for the main booking or browse to each room and review the price details per room.
This is currently supported with Multi-Unit properties and we are adding the support for Master/Sub units.
If you are interested in being added to the beta release, please reply here!
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Custom Cancellation for VRBO
Add "Custom" cancellation policy as an option for VRBO. Custom cancellation policy would allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.
58 votes -
Stop photos automatically scrolling on DBS
When you click on any of the properties the pictures the pictures start scrolling. We would like them to not automatically scroll
1 vote -
2 votes
We will check if HVMI provides an API for this. In the meantime, you can probably do iCal imports to block your calendar.
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Remove LEID from Hostfully account
Current Situation:
Currently, to remove a LEID from our account in Hostfully, property managers must contact Support. This process can be time-consuming and requires manual intervention, which can delay operations and lead to inefficiencies.
Requested Feature:
I propose that Hostfully implements a feature that allows users to directly remove LEIDs from their accounts within the platform. This functionality would empower users to manage their LEIDs independently, without the need to go through Support.
Benefits:
Streamlined Operations: Users can manage LEIDs quickly and efficiently, without waiting for Support.
Increased Autonomy: Provides users more control over their account settings, enhancing user satisfaction…
3 votes -
Provide details as to which images are incompatible for the error "Incompatible image size or low quality" in the Google Channel
The error "Incompatible image size or low quality" is unspecific. We would like to know which images are causing the error.
2 votes -
Alerts for channel sync error
I want to be alerted when there's any channel sync error. Currently, I need to head to the Channels page and check the sync button to make sure everything is running smoothly.
16 votes -
Booking.com commission saved on lead level
Currently, BDC commission is only tied to the transaction level and the transaction must be processed by a payment processor. This means that reservations paid through payment by booking.com (PBB) or outside of the Hostfully system and manually entered into PMP will not show the commission in the report. I am requesting that the BDC commission be based on the lead level, so that it is always present regardless of payment status or method.
9 votes -
liaise with VRBO to have this "discount" figure broken down into the 2 separate components when communicated to XML
what I'm trying to point out is, that because this is what VRBO sends you, my tax figures are out. This is a problem in that it means I need to make a manual adjustment to ensure my tax figures are correct.
The solution is to either (1) liaise with VRBO to have this "discount" figure broken down into the 2 separate components when communicated to you, or (2) recognise on the hostfully side that there will always be a tax component, and break it down into the 2x figures based on the property tax rate
1 vote -
It appears the transit field is mapping to directions field in airbnb which is completely different scope between the 2 platforms.
I did and they said it was a platform issue. It’s grayed out and cannot be updated in Airbnb. I’ll just have to remove the info for now to get around it and try between the 2 systems to display best info to guests.
5 votes -
9 votes
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Don't push "Public name" of master listing to Booking titles of sub-units if they are different Property IDs
I have different property IDs for master and sub-units, but still want to keep their master-sub relation in Hostfully. It would be great if we don't push Public name of the master listing as property title of my sub-units when they are connected in different property IDs.
12 votes -
Support Non-XML plans for Booking.com
I would like to have the opportunity to set non-XML plans for my Booking.com properties via API. We need weekly and monthly rate plans as they are great revenue generators.
7 votes -
Rate multiplier incorrectly applying to all past and future Airbnb bookings
When we import Airbnb leads, the base rent is calculated so that base rent + rate multiplier equals the rent total from Airbnb.
True, we could apply this only to future leads, not past leads, but I don’t see why this would cause an issue to this PM since the total rent is the same.
It can be treated as a feature request, UV
2 votes -
Custom cancellation policy for Booking.com
We use Stripe. Booking.com (BDC) payment timeline depends on the cancellation policy. I want to add "Custom" cancellation policy as an option for BDC to allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.
6 votesThe cancellation policy for BCOM is currently set on the channel detail page for all properties. You will soon be able to set it on the property detail page, thus choosing a potentially different cancellation policy for each property.
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