251 results found
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Set a complex trigger for "X" time after booking confirmation
Set a complex trigger for "X" time after booking confirmation
30 votes -
Have a trigger condition for auto replies during the night
What we need is that from a specific time of the night, every time a guest writes to us, he/she automatically receives a message that forwards him/her to our 24 h number, it is something essential for us.
3 votes -
2 votes
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Send trigger even if the pincode is missing
Send the trigger even if the pincode is missing so the guest still receives the rest of the information.
1 vote -
The trigger for the booking request is about to expire.
As busy hosts, any additional nudge is helpful. It would be nice to have a trigger that can email us notifying us that a reservation hold is about to expire if we don't accept it.
So Booking request with time-based condition trigger would be much helpful.
2 votes -
Template variable for Property Photo cover
Variable in custom template to add Property Cover picture. At the moment, we have to use HTML code if we want to add the property cover to a template which is not pretty easy to use.
1 vote -
The estimated date of the pre-arrival form should be completed automatically using the Leads info.
The estimated date of the pre-arrival form should be completed automatically using the Leads info.
1 vote -
Improve custom data page.
Formatting is odd and confusing. Boxes not alligned with text.
2 votes -
create the same trigger as send channel message and email message at once.
Have the option to create the same trigger as send channel message and email message at once.
3 votes -
Add property listing to automated messages
Occaisonally I have to re locate a guest to another property which creates a second set of automated messages/triggers. When scrolling through one can't determine which property they are from and therefore can't delete the appropriate messages (closed reservation/listing)
1 vote -
Include a Rental Conditions Reminder system template.
Can we make a system template that is a rental conditions reminder, so it can be sent from the pipeline? Currently, the link can be added the Pre-Arrival from reminder system template, but if the Pre-Arrival form is completed, that it is not possible to send that message from the pipeline anymore.
3 votes -
Send email template to owner
I would like to be able to send templates to my owners please.
1 vote -
Ability to send more messages per event (inquiry, cancellations, etc) - current limit is one message per event
Have the ability to send more messages per event (inquiry, cancellations, etc) as currently it limits you to only send one message per event and any future scheduled event messages will be cancelled out. This way we can follow up on inquiries as many times as we want
1 vote -
Add the event "rental condition signed" to the triggers
This will help send check-in instructions right after the agreement has been signed
1 vote -
Show alerts when there's an error in email settings
I would like to be informed when there's an error in my Email settings because it leads to many failed triggers and messages
8 votes -
[Balance Due without Security Deposit] variable
I am looking at where to find variable that we can use for the balance due but without the security being included, not the total without SD
1 vote -
2 votes
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Add a complex condition based on check-in date to the triggers
Have a Custom Template email (discounted ski lift ticket) go to incoming guests but ONLY for winter bookings, for example
I thought a complex condition would work IF the email could go out 31 days prior to arrival for guests booked for All Properties between Dec 1 and April 15, every year (the ski season in our ski resort town).
8 votes -
VRBO Alternative Payment Link should fire for all failed Vrbo payments
At the moment, system template "VRBO Alternative Payment Link" only fires for Vrbo guests if the transaction fails due to 3DS2 error (the error in Hostfully order: Your card was declined. This transaction requires authentication). I want this template to fire for failed Vrbo transactions due to other errors (insufficient funds, card declined)
9 votes -
Time-based conditions for trigger "Booking inquiry"
We have customers that send inquiries and then don't come back to book. I'd like to send an automated email to follow up with them. This email should go out to customers that sent an inquiry but did not book. It should go out 3 days after their inquiry was made. So, if a customer made an inquiry and was sent a quote but 3 days later he still did not book, the email should be sent to that customer automatically (unless the lead was closed).
4 votes
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