239 results found
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Pricing Periods are not working as one in this industry would expect.
After going through this, I believe that this is a bug. I have brought this to Hostfully’s attention in the past, but I don’t feel like they truly understand what is going on here. It’s a bit hard to explain, but I feel that the images show the problem than the explanation.
Pricing Periods date selections need to match every industry standard when selecting date ranges – Our industry works on “nights booked” and “nights selected”. We select dates and base the range of nights (check-in to check-out). When selecting date ranges in Pricing Periods, the last date selected is…
1 vote -
Email sent to guests should state the Home booked and not the Company LLC
Currently our emails sent to guests list the Company name in big bold letters for example "!@#$.LLC" instead of listing the home they booked.
This is confusing to the guest and they suspect that it is spam. The emails are disregarded. All email interactions with guests should list the Booked home name.
So top of the email should list your "Home booked"... not the LLC that the home is under.Thank you
VB2 votes -
Move "Space" Section Higher in Hostfully Listing
Would it be possible to adjust the hierarchy of the "Space" Section in the Hostfully listing.
Currently this information is hidden below "Neighborhood" and "Interaction." It seems to me that it would make the most sense both organizationally and from a customer interaction perspective to have the "Space" section immediately following the long description.
4 votes -
Change the color of property tags.
For organizational purposes, it would be nice to manually select the color of property tags. At present different colors are assigned to new tags, seemingly at random.
With the ability to color coordinate tags, a manager could quickly see if a tag referred to a location, an amenity, rule, or some other category that they have set internally. This would greatly improve the efficacy of the tag feature.
4 votes -
Add tags to property photos, have these tags be accessible through API
We'd love it if there was an ability to add tags to photos. Use case for this is tagging photos with sections of the house. E.g. Kitchen, Bedroom, Bathroom, etc.
If our clients are able to assign such tags, and we are able to retrieve them through API, we'd be able to create a better user experience in browsing property photos.
Thank you!
3 votes -
Booking Window shorter than 1 month
Enable a booking window shorter than 1 month. I have a listing that I offer as a full house in advance, then if I have availability, I open up as a duplex to have 2 smaller listings. But I prefer for preference to go to the larger house.
9 votes -
Add Accessibilities feature from Airbnb into Hostfully
Add Accessibilities feature from Airbnb into Hostfully so it can be directly edited from Hostfully without the need to disconnect Airbnb from Hostfully, to then be able to edit this section on Airbnb, and then have to reconnect Airbnb and Hostfully and losing all the reporting and historal reservations data for that listing in the process.
3 votes -
Ability to Create Recurring Check-in and Check-out Restrictions
Currently, users must navigate to individual property calendars and apply individual Check-in and Check-in restrictions for each year.
However, check-in and check-out restrictions are often applied to holidays, so the need to restrict check-out on 12/25 occurs each year. Hostfully should have the ability to select specific dates (absent year) where check-in and check-out is not feasible. Moreover, specific days of a week/month would address holidays such as Thanksgiving.
13 votes -
Add A-Frame as a property type
I'd like to have A-Frame as a property type added - it is a filter on AirBnB, but not on host fully.
1 vote -
The name of the property on Rental agreement should be Public/Short description
For now, on the rental agreement, the name of the property is the internal name. That can make guests confused since they only know the public name or short description of the property. Guests can also say that the name of the property they signed is not correct to what they booked and that would be a challenge for the property manager to show evidence that guests agreed with conditions in the contract.
9 votes -
Would like to see Wagon added as property type
We have a number of covered wagons available for guests to stay in. It would be nice to have a property type added for "Covered Wagon." Tipi, Yurt, and Igloo already exist in the system. "Wagon" would cover both western style covered wagons, as well as Gypsy style wooden wagons.
1 vote -
Copy rates from one property to another
It would be nice if there is a way to copy rates from one property to another one with just one click
7 votes -
Pre-Arrival and eSign agreement combined option
Putting the 2 forms together provides a smooth low friction method to acquire all guest information and a signed agreement all on one page. The page should also allow guests to change the number of guests and update them back to channels as a change. We occasionally see guests book as one guest as a mistake or avoiding fees; however, once they understand the requirement, they correct the number.
A Pre-Arrival/Agreement Page (Guest Agreement) would require pertinent information(Names, Ages, ID, Acceptance, signature). The form could also have a "Required after X hours" trigger to alert the guest and agent that…
24 votes -
On Property Main Settings page, add "Only allow Checkout ON"
On the Property Main Settings page, add "Only allow Checkout ON" option, currently you can restrict Checkin Days but not checkout days without going to the pricing calendar and manually adding to each day you don't want to allow checkout.
6 votes -
7 votes
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Add a rotate button to the photo section
For the random issue of images loading sideways, can the support team add a "ROTATE" button? It will easiy/quickly resolve this issue.
12 votes -
Ability to have multiple sub-unit levels
Expand the Sub Unit system to allow more layers.
Ex. if you have a property with 4 apartments. each with room for 4 people. Inside the apartments you have 2 bedrooms in each. Each Bedroom can be rented as a single room with shared bathroom and kitchen and each apartment can be rented as a single apartment.This is not possible today as you have to choose if you would like to rent out the whole property with 4 apartments as sub units or you want to rent out the 4 apartments with the rooms as sub units.
The best…
23 votes -
Block or remove fields that are governed by another integration
My Hostfully is integrated with Beyond Pricing. However, it is confusing to know which platform governs my settings, when both platforms offer fields to adjust the same settings. For those fields in the Main Settings and other tabs that are actually governed by another integration, I would like to be able to remove or block those fields. For example, because Beyond Pricing governs length of minimum stays, I would remove or block the "Minimum Stay" field in Hostfully. Thank you.
3 votes -
Option for guests to select deposit OR non-refundable damage waiver
Allow us to give guests the option of selecting a deposit OR a more affordable non-refundable damage waiver.
5 votes
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