62 results found
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owner portal
Owners should be able to see full booking details in their portal include cleaning fee, pet fee, taxes, etc just as we see in our PM calendars.
1 vote -
Add the ability to have 2 administrators on an account.
My husband and I both own our rentals and both of us need full access to the site. He currently has to log into Hostfully under my email because as an "owner", he can not access everything.
1 vote -
Add the ability to have 2 administrators on an account
My husband and I both own our rentals and both of us need full access to the site. He currently has to log into Hostfully with my email to get full access.
1 vote -
Be able to upload photos or a pdf to owners portals_Such as Newsletters
There isn't a general file upload feature for posting photos or PDFs directly to the owner portal but it would be nice to have this feature to be able to post monthly newsletters or other key communication. Currently I have to email each owner a newsletter but they trend to loose it in their email or complain about having to check Hostfully for some information and emails for other info. I would be nice to have it all in one spot for them.
1 vote -
Owner Payout Formula Option Without Payment Processing Fee Deduction
I'd like to have an owner payout formula that does not deduct the payment processing fee so that whatever amount on owner's end should match with what we have
1 vote -
Creating an onboarding form for Property Owners, for easier listing Creation
Create a dedicated onboarding form for owners to fill out, which the host can embed directly into Hostfully for automatic listing creation. Right now, the process is very manual.
Alternatively, create a section in the an owner portal where we can send owners a link to submit all their onboarding information. Then, with just one click, the host can generate the listing using the owner-provided data.
Overall goal: automate the properties onboarding process and eliminate manual work.
3 votes -
Creating an onboarding form for Property Owners, for easier listing Creation
Create a dedicated onboarding form for owners to fill out, which the host can embed directly into Hostfully for automatic listing creation. Right now, the process is very manual.
Alternatively, create a section in the an owner portal where we can send owners a link to submit all their onboarding information. Then, with just one click, the host can generate the listing using the owner-provided data.
Overall goal: automate the properties onboarding process and eliminate manual work.
1 vote -
Allow selecting ‘Owner can view booking details’ for Owner Permission without requiring an Owner Payout Formula
Currently, when selecting “Owner can view booking details” (without selecting “Owner can view booking value”) for Owner Permission, it is mandatory to also select an Owner Payout formula. Is there a way to allow selecting “Owner can view booking details” without requiring a payout formula?
1 vote -
Allow Owners to Edit Listing Photos and Descriptions from the Owner Portal
Currently, property owners can view listing content in the Owner Portal, but they cannot update photos or edit the property descriptions. Since many owners want to keep their listings updated without depending on the property manager for small adjustments, adding these permissions would greatly improve workflow efficiency.
2 votes -
Option to add Tax Amount for Owner Adjustments besides Tax Rate (%)
On Owner's tab, when creating an Owner Adjustment, currently it only allows to add a Tax Rate (%). It will be helpful to have the ability to add a Tax Amount as well.
1 vote -
Owner to be able to view the property reviews from the owner portal
Owner to be able to view the property reviews from the owner portal
2 votes -
1 vote
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Redirect the login page to the Owner to the accessible pages instead of the Dashboard page
Redirect the login page to the Owner to the accessible pages instead of the Dashboard page.
6 votes -
Owner be able to view listing URL in the Owner portal
log into the owners portal > properties > view listing button be able to redirect to the corresponding property URL
6 votes -
Expanded User Role Functionality for Owners within Portfolio
I’d like to propose an enhancement to the current user role functionalities — specifically geared toward owner users on the platform.
We currently use Hostfully to manage a growing portfolio of properties, and we’d love to offer more tailored access to owners whose properties are part of our ecosystem. This would allow us to increase cross-utilization, streamline internal coordination, and maintain operational control.
Here’s what we envision:
🧑💼 New Owner Role Capabilities
1. Cross-Portfolio Inquiry Option (non-booking):
Owners should be able to view all properties within the portfolio (except financial data), and trigger inquiries for stays in other properties —…1 vote -
Notification when owners edit existing booking dates
Notification when owners edit existing booking dates.
We get notified when an owner makes a booking through our emails. We do not get notified if the owner changes the booking date. For example, if they add on an extra night, we won't know unless we check the calendar every day.
6 votes -
Bring back prior owner permissions option
Previously the owner permission option "Owner can block dates" would show the booked reservation blocks on the calendar but no details about the reservation (guest name, contact info, etc.). When the owner permissions were updated recently that was lost and I would like to see it come back.
Now the options are:
1) "Owner can block dates" only shows the nights that are available/unavailable without showing the actual blocks. That means that when you have reservations back-to-back owners can't see where the turnover window is. We need more detail than this.
2) "Owner can view booking details" shows the reservation…1 vote -
Ability for owners to edit booking, pricing and listing information
Allow increased owner access where they can edit reservations as well as editing pricing and listing information.
3 votes -
Owners should be able to contact support
Owner should have the ability to contact support in case they need.
2 votes -
Make Frequently Used Features Easily Accessible on Mobile Browsers
We’d love to see some features accessible via mobile browsers, since our team often works on the go and the mobile app doesn’t currently offer full functionality.
We suggest simplifying access to frequently used actions — like Add Transaction, Add Payment, Add Expense, and Owner Adjustments — similar to how Add Lead is currently handled.
At the moment, some of these (like Owner Adjustments) are a few steps deep. Adding a dedicated button (e.g., next to Add Lead) would significantly improve workflow efficiency.
3 votes
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