92 results found
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"Request to book" button instead of "Book now" when property has "booking request" mode
When a property has booking mode as Inquiry, from direct booking site or booking widget, option shows as "Get a quote".
However, when a property has booking mode as Booking Request or Instand Booking, this option shows as "Book now".
But for Booking Request mode, when continuing to proceed with a booking, there is a small note at the top of the page that states, "guest must wait for the property manager to accept it and payment will be processed accordingly." which is quite confused and guest can easily miss that note.
I think it would be much more clear…
13 votes -
Adjust Neighbourhood spelling showing on new DBS
On new DBS, it spells Neighbourhood. While I understand that in the United States, there is a preference for "neighborhood" over "neighbourhood", "neighbourhood" is not a spelling mistake, but it might give a confusion and misunderstanding that it's spelled wrongly.
It'd be nice if we can adjust Neighborhood
5 votes -
Don´t show Invalid code while tyiping the discount code on the Direct Booking Site
No matter if it is a brand new code or a code that is not expired, as the guest is entering the code it says invalid until the whole code is entered. This makes a lot of guests stop before it is completed and calls that say the code does not work.
5 votes -
Schedule the time by guests for upselling items on direct booking website
Guests can be able to schedule the dates and time for upselling items/services by themselves on the direct booking website
3 votes -
Ability to create gift cards
We would like to have the ability to be able to actually create gift cards so that someone could book online with the gift card versus discount code and be taxed properly without me having to manually enter it? For example, the gift card would be taxed on rent amount since the discount is taxed on rent-discount ((a line item will be added with a negative amount after the guest books the dates/in a manual booking and the Tax on Rent would be applied on the Rent only))
If a gift card is written as a coupon code for a…8 votes -
Require the Guest on the direct booking inquiry form to select the number of adults and the number of children
Require the Guest on the direct booking inquiry form to select the number of adults and the number of children for their stay to help property owners validate inquiries against local occupancy laws.
4 votes -
Support vertical photos on DBS
It appears that all the vertical photos on Photos tab changes to landscape mode on DBS, result in the photo being zoomed in too much.
It'd be great if DBS supports both vertical and landscape photos3 votes -
Shorter URL link for new DBS
The new DBS is generating a very long property URL link.
We need it to be shorter, as a shorter more precise link will not only make it easier to share with others, it is less likely to be considered a fraudulent or spam link, and will also assist with SEO.
3 votes -
Change how the order summary shows on payment link
At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.
However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.
…
2 votes -
Ability to display the property license number on the direct booking site
Greece Greek legislation requires displaying the license number for each property on all real estate rental portals. I need you to add the ability to display license numbers for each property on the direct booking page.
5 votes -
Differentiate dates when being restricted or blocked on the date picker in Direct booking site
Dates, which are restricted in "Check-in", are displayed as grayed out in the date picker when the guests select "checkin date", similar to the blocks, which is confusing and makes the guests think it's not available. I would like to have it work similar to Airbnb
- Dates are restricted are grayed out
- Dates are indeed unavailable/blocked are crossed out
https://prnt.sc/06fN2T2ZaUPo2 votes -
dropdown location
Add dropdown options for the direct booking site, giving the option not only to share the city, but also share State/Province or Country (helpful for people with listings in multiple cities, states, and countries)
2 votes -
Adding more fields for Guest Service (Tax rate, how the tax is applied, assigned properties)
- Currently, there's no field to add Tax rate and to apply the tax per night/stay/hour/person/pet etc..It would be great if we can add those fields so PM can have the correct tax on the custom fees applied for Direct Booking site
- Guest Services are on Agency level instead of Property level. While some fees are not applicable for all properties, it would be great if we could add a field of assigned properties
2 votesAsking the ticket writer to re-write this ticket (and be more focused), as many requirements in here are already supported.
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Convert Currency on Direct Booking Site
I think most Hostfully property managers have guests from other countries come to the USA to visit their properties. When they book through Airbnb or VRBO, or other channels currency is converted for a smooth transaction. Using a direct booking site also must convert currency as we will have potential guests from other countries outside of the USA wanting to come visit our properties in the USA.
2 votes -
Direct book window customisation
Please consider offering a different booking window for direct website + hostfully booking widget vs other booking channels. For example in high season OTAs could have 2 week window and own website longer window to promote direct bookings.
Alternatively, this could be achieved by creating blocks that do not apply to direct website.
2 votes -
Support videos in the direct booking website
Support videos in the property pages
1 vote -
Filters on direct booking site
Filters on direct booking site: min room, min price, amenities, others
12 votes -
Change Book Now option to Continue.
Change the text on the button from "Book now" to "Continue". The latter is a more friendly and approachable option.
1 vote -
Photo Gallery Tile Display for Selecting Photos
It would be great when someone clicks to “see more photos” that it displays a tile gallery of ALL the photos that then the user can select which photo enlarges on their screen. Currently, I have to click at rapid speed to find a photo of a specific room I may be interested in. It’s rather difficult.
Better flow… photos display as is on booking site with an option to see more photos—> when clicked all photos display in a tile gallery—> the customer can select a specific photo that then enlarges on their screen.
*Even better would be if…
1 vote -
Be able to add pages to the DBS
Be able to add pages to the DBS like about pages Contact pages etc
1 vote
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