151 results found
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Ability to show total tax (group taxes) in the lead order instead of tax breakdow
Ability to group taxes on the guest interface, so it would not show as separate items. It could be a deterrent because the guest might feel overhelmed seeing they are paying alot of taxes.
3 votes -
Hide Rate multiplier on lead detail
The rate multiplier is showing as a line item on lead details.
I want to have the option to hide it.
* Feedback: when adding a new "feature" maybe you should give the users options if they WANT to even use this feature instead of just implementing it with no choice.11 votes -
Have Rental agreement signed more than once
At the moment, the rental agreement can only be signed once. We need to send the rental agreement to both the owner and the guest, and have both signatures.
5 votes -
Be able to customize the lead IDs
Be able to customize the booking IDs which include the needed information such as property name, check-in date, and series number,
2 votes -
Allow search by phone number
It would be awesome to type a phone number into the "Search" bar and have it pull up the corresponding reservation, if it is in the system. We will have guests contact us by phone and it can be surprisingly challenging to figure out who they are/where they are staying.
4 votes -
Manually mark that the pre-arrival form/ rental conditions has been completed.
Sometimes we need to have guests fill out a form outside of the PAF, and/or Rental Conditions and it would be really useful to be able manually mark that the form has been completed.
This would also be useful for returning guests to not have to complete again.
This way, we could not worry about triggers with the condition of having completed the PAF.3 votes -
Bookings generated by a PM should default to Instant Booking mode
The manual booking should remain in booked status after payment even if the property setting is booking request
2 votes -
Remove "View Order" link from Lead Modal for non-manager role
Remove "View Order" link from Lead Modal for non-manager role, as they can't access it anyway
2 votes -
Showing cancellation policy of booking
Showing cancellation policy when the booking is created in the lead modal so we know which cancellation policy was used and if we have to refund to guest or not.
3 votes -
"variable" for the next check-in date
Hello, is there a "variable" for the next check-in date? I am looking to put this in a message for my inspector/handyman, in stating the checkout of the current stay and including when the next check-in is, in case there is something to be fixed, he knows how much time he has to fix it.
4 votes -
2 votes
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Update the property name on pipeline when modifying BDC reservation
Current behavior:
when a booking.com reservation's property is changed,
=> the roomId is changed on Pipeline.=> The property name need to change manually in Hostfully.
Request:
When one reservation modification has been made, the change should be applied for both roomID on Data tab and the property/unit name on Lead Details page. Otherwise, it can confuse users.
1 vote -
Order statement variable
bring the real information, not the total order amount. If the guest already paid something to be discount. I wish it could be automatic. Show a real statement, without have to include an extra line. What I understand is that, each time I need to send a statement to a Guest, I should include an extra line.
8 votes -
2 votes
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Pipeline sort/filter enhancements
Make the Status dropdown into a multi-select, so that I could show just all On Hold and Booked items, for example.
Add "Booking Date", "Status", and "Property" to the list in the Sort by drop down.
5 votes -
Ability to edit / delete a service from Lead modal
When a guest submits an inquiry/request, they select the add-ons from the payment flow and those appear in the Lead modal as a Service, which is not editable. However, sometimes we need to adjust that amount or remove it, but we're not able to do that.
I understand we can use "Add line item" with a negative amount to adjust it, but it's not a good route. So if we're about to modify the Service from the Lead modal, it would be much more helpful.
3 votes -
3 votes
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Double booking notification
In the rare case we receive a double booking, it will be useful to receive a notification so we are aware of the situation and can take immediate action.
5 votes -
Printer-friendly button to print out the order
I want a printer -friendly button in Hostfully so I can print out the order with the entire breakdown of all the charges and taxes separately .
4 votes -
Show status on dropdown when searching a guest name
Since I have guests who book multiple properties, and also inquire on ones they don't book, when I search by name, it pulls up the list of everything and I can't tell what's a booking or inquiry. We would line to have a way to sort the pipeline so I can see all status when i search by his name, it doesn't show me the status.
2 votes
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