44 results found
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Display the correct error when adding owners
I got this error "Internal server error" when adding an owner. It turns out the email has already been added as an owner, or was previously used in another role (guest, service provider, etc.). I would like a more user-friendly error such as "The email has been taken" or something so that I know how to fix it without the need to ask support.
1 vote -
Ability to Set Different Security Deposit Collection Methods per Channel
I would like to request the option to configure the deposit collection method per channel, so that I can collect it manually on Booking.com, but automatically on other platforms like VRBO or direct bookings through Hostfully.
7 votes -
Able to use an email used and then erased.
To be able to use an email address that was used before, deleted and now needs to be use for another role.
2 votes -
be able to use the scope per total order with all channels when creating a fee
During onboarding we setup a 4% credit card processing fee to cover the 2.9% Stripe charge and the 1% hostfully charge. These fees are based on the entire amount of the reservation but the way that Hostfully collects only applies to the accommodation fare and nothing else. This fee rule was setup as "per stay", I have since changed it to "entire preservation" but when I did this the mapping drop downs for integration channels blocked out.
6 votes -
Logo switching in reports
Owner reports can include expenses only, rentals only, or both. However, the logo currently has to remain the same in all cases.
A brand should be able to use one logo for both expenses and rentals, while also having the option to use a separate logo for expenses-only reports. This would avoid confusion for owners who do not rent out their property and shouldn’t see branding that implies rentals.
1 vote -
Improve Password Reset UI with Clear Requirements
I would highly recommend this be part of the pop up that you see when you attempt to reset a password. i.e. list what symbols and characters are required, the min and max length, the characters and symbols that are not required, etc. This is pretty standard stuff for a working app
1 vote -
2 votes
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Rental agreement enhancement
Have the ability to add initialing, attachments, and more than one signature to the rental agreement.
27 votes -
Request for distinct post-payment confirmation page for accurate conversion tracking
Distinct confirmation page for tracking conversions, such as those from META ads, that appears immediately after payment is completed.
Currently, users are redirected to a pre-arrival form after payment, but there’s no separate confirmation page that can serve as a reliable conversion endpoint for analytics or ad tracking.
Additional context:
The Meta HTML is already implemented through Google Tag Manager, so adding it under Agency Settings > White Labelling wouldn’t address the issue. The tag itself is firing correctly on the site.The main tracking problem comes from how Hostfully handles payments. It appears that the checkout flow uses a…
1 vote -
Allow Google Analytics Tracking on Direct Booking Site Without White Label Requirement
It would be nice if it wouldn't be necessary to white label the Direct Booking Site, in order to track conversions on your Direct Booking Site (Google Analytics)
2 votes -
Modify fields in rental agreement
Ability to modify the guest information field in rental agreement (name, email, phone number).
At the moment, if email field is blank for Airbnb booking, it appears as "null" instead of blank.
1 vote -
Add rental condition in different language
I want to have the option to add rental conditions in different language.
Then when I create template with the URL [$LEADAGREEMENTURL$] in a new language, the template, it should pull the matched language version of rental condition.
7 votes -
Support on sending SMS to Philippines number so MFA can work with SMS option
We're in Philippines but SMS messaging does not work for Philippines number so we can only use the Email option for MFA.
5 votes -
Add template for email forwarding
Allow to modify the notification sent by Email setting => Forward all emails form inbox to Agency Email.
At the moment, it's not showing in system template so we cannot modify it.
1 vote -
Make more editing options for the agency logo.
It could be really helpful to have some editing abilities for the agency logo.
12 votes -
Enforce password change after a period of time
We would like a setting for our users to automatically be forced to change their password after a certain amount of time.
1 vote -
Modify who could receive the new team members notifications
I tried adding a new user to my company's account today and it sent an email to all of my users
4 votes -
Have option for AM/PM and military time for agency settings
Be able to select AM/PM time or military time for the agency settings
16 votes -
Ability to forward all emails from inbox to multiple team members.
Ability to forward all emails from inbox to multiple team members.
7 votes -
Ability to have multiple Agency Logos
I was seeking to be able to use two different logos for two different properties I host (a different one for the listings under my third-party agency). It sounds like I can only use one logo in Hostfully.
1 vote
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