Settings and activity
319 results found
-
2 votes
An error occurred while saving the comment 
Keith
supported this idea
·
-
2 votes
An error occurred while saving the comment Keith
commented
the guidebook and pmp need bi-directional syncing of all data, IMHO.
we should be able to use all the same variables (custom or otherwise) from the pmp in the guidebooks and vice/versa.
-
1 vote
An error occurred while saving the comment Keith
commented
which channels support this?
I think this would only apply to the direct booking site and people don't login before they book.i'm not sure how this would be possible without platform support.
-
2 votesKeith
supported this idea
·
-
59 votes
An error occurred while saving the comment Keith
commented
Ideally there should be a true access control list implementation. that would solve a lot of these types of problems.
An error occurred while saving the comment Keith
commented
full acls would be ideal.
Even at the property level.
you may have some properties where one users is a property manager but for others they're just an associate or booking agent.
Keith
supported this idea
·
-
3 votesKeith
supported this idea
·
-
10 votesKeith
supported this idea
·
-
24 votesKeith
supported this idea
·
-
37 votes
An error occurred while saving the comment Keith
commented
Many of the airbnb room types don't sync.
I keep adding living rooms, they'll show up, I'll assign them in hostfully, then sometime they'll just disappear.Hostfully should support ALL the features of the photo tour.
Keith
supported this idea
·
-
5 votesKeith
supported this idea
·
-
26 votesKeith
supported this idea
·
-
4 votesKeith
supported this idea
·
-
3 votes
An error occurred while saving the comment Keith
commented
Similarly, would be nice to have a "flexible dates" option where people can see costs for different travel dates.
Keith
supported this idea
·
-
6 votes
An error occurred while saving the comment Keith
commented
even worse, anytime I update a property, it seems the bathroom information gets lost and we have to re-add it via booking.com so it's like it's pushing 'no" bathroom information.
Keith
supported this idea
·
-
4 votesKeith
supported this idea
·
An error occurred while saving the comment Keith
commented
This is especially a problem with payments by booking.
These leads, if we move the guest to a different room, the price changes, we can't keep the original price.The workaround I was given was to go into the order after the fact and add a line item, which is absurd.
We should be able to turn on "keep original pricing" or "manually adjust pricing" .. 2 little checkboxes with existing actions associated with them.
-
32 votesKeith
supported this idea
·
An error occurred while saving the comment Keith
commented
I'm not sure the value of this option specifically, but here are my asks :
1) I'd like to create multiple templates and have them cycled through for specific guests.
in other words, template one is used for the first time we review that guest. Template 2 for the 2nd time we review the same guest...etc...
as it is, they keep getting the same review for repeated stays which doesn't look personalized.
Optionally (in addition) would like the option to create sets. randomly choose one of set 1, and one of set 2.
I'd also like reviews to be based on our star ratings for the guest based on the "internal guest notes" tab.
Otherwise I see no value in this internal guests notes.. but I figured the idea was that we review them there and those stars get posted.
Notes would be for private messages and the review template text would go to the public review.
If we don't fill that out by the time the review triggers then it's the generic review .
-
3 votesKeith
supported this idea
·
-
3 votes
An error occurred while saving the comment Keith
commented
or for any reservation that isn't paid via the platform.
Keith
supported this idea
·
-
4 votesKeith
supported this idea
·
-
7 votesKeith
supported this idea
·
I think this means that we want reports of INCOME not booking value..
when income comes in monthly (or half for a non-refundable deposit) we need to show both what's been collected and what's remaining owed.