Same here. With note the customized also include what to view in assosiate, better can be done for each member, consider not every organization build departmental but by matrix. Quite same with @Jane Watts feedback.

Ideally there should be a true access control list implementation. that would solve a lot of these types of problems.

We want to make sure team members can *only* view messages and the calendar but not send messages themselves.

I am sure it is an issue for alot of customers

I think this upgrade is critical for the successful running of any property business. These measures need to be in place for me to able to grow my business and bring on more staff members.

There are many features that as a manager you would wish someone of the team to take care of it ....for example why only the manager to be able and edit or programme the templates and triggers... It is crusial as a manager to be able and give roles according to the workflow you selected for your business. Standarized roles can cause huge problems to property managers

Our team has a diverse group of members who manage various properties across different regions, resulting in varying commission models.

Implementing a feature that allows us to restrict editing access to reports (either for myself, the creator, or specific members) would be highly beneficial in preventing any unexpected alterations from other team members.

We have the same issues but it's more around the layer of "assigned properties" as our structure doesn't separate properties by role. For instance, our maintenance team needs to see calendar availability for ALL properties, but shouldn't be able to modify the booking or access client details. Our Reservation Managers need to be able to modify bookings but shouldn't be allowed to modify properties, channel settings, etc. Like others, we have had to give full access to staff that don't need/should have that level of access due to the limitation of existing role options.

full acls would be ideal.

Even at the property level.

you may have some properties where one users is a property manager but for others they're just an associate or booking agent.

Currently hired our web developer to build out our direct booking website. The only option where I can have them access the Direct Booking Website setting and White Labelling settings are if I assign them to Manager...

However, it does not feel right that the only way to provide access is to give as much access and responsibility as we do for them to only access what they need.

Thanks for your feedback! We've received it and will consider this improvement in the future.

When you add a new team member and give them access to 1 or multiple properties from your inventory, you can then assign a role to them.

The different roles are as follows:

- associate
- booking agent
- property sales manager
- manager

When you assign either of the roles that gives the team member to a specific property and all of its details, this also gives them access to the OWNER tab of the property.

The owner tab of the property stores personal contact information of the owner of the property and this does not need and should not be visible to certain roles

There is no reason for a booking agent or an associate or property sales manager to have access to the owner information.

I don't know why this feature was not thought about when creating permissions. This also makes no sense to "vote" on this "feature" either. Your competitors provide this security on their platforms, you should as well. This is a huge risk for all your customers.

Adding role for accountants/bookkeepers would be hugely helpful. Right now mine has to have Manager access, just to be able to create and view financial reports. High risk that she could unwittingly alter a booking.

There is currently a MAJOR security risk where is a team member is assigned admin access they can change the payments to go to their own personal Stripe or Paypal account. This needs to be fixed so that ONLY the owner of the Hostfully account can change the payment processor settings.

I would really love this feature!!!!