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327 results found

  1. Customized Permissions for Team Members

    59 votes

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    under review  ·  17 comments  ·  Property Management Platform » Agency Settings  ·  Admin →
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    Keith commented  · 

    Ideally there should be a true access control list implementation. that would solve a lot of these types of problems.

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    Keith commented  · 

    full acls would be ideal.

    Even at the property level.

    you may have some properties where one users is a property manager but for others they're just an associate or booking agent.

    Keith supported this idea  · 

  2. Rental License Expiration Date Report

    3 votes

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    0 comments  ·  Property Management Platform » Reports and Analytics  ·  Admin →
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    Keith supported this idea  · 

  3. Update Hostfully Devices when Check in/Check out Times are Updated in Stay Details

    10 votes

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    1 comment  ·  Property Management Platform » Devices  ·  Admin →
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    Keith supported this idea  · 

  4. Merchandise discounts on direct booking site so guest know they are getting a deal

    24 votes

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    received  ·  3 comments  ·  Property Management Platform » Direct Booking Site  ·  Admin →
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    Keith supported this idea  · 

  5. Fully support Airbnb photo tours with all room types

    37 votes

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    8 comments  ·  Property Management Platform » Property settings  ·  Admin →
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    Keith commented  · 

    Many of the airbnb room types don't sync.
    I keep adding living rooms, they'll show up, I'll assign them in hostfully, then sometime they'll just disappear.

    Hostfully should support ALL the features of the photo tour.

    Keith supported this idea  · 

  6. SHARE button

    5 votes

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    0 comments  ·  Property Management Platform » Direct Booking Site  ·  Admin →
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    Keith supported this idea  · 

  7. Retrieve VRBO reviews and automate responses to reviews

    26 votes

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    started  ·  4 comments  ·  Property Management Platform » Reviews  ·  Admin →
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    Keith supported this idea  · 

  8. Pricelabs Integration Request: Dynamic Minimum Stay Rules Based on Booking Dates

    4 votes

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    0 comments  ·  Property Management Platform » Integrations  ·  Admin →
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    Keith supported this idea  · 

  9. Rate Check under the booking widget

    3 votes

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    1 comment  ·  Property Management Platform » Widgets and Forms  ·  Admin →
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    Keith commented  · 

    Similarly, would be nice to have a "flexible dates" option where people can see costs for different travel dates.

    Keith supported this idea  · 

  10. Push bathroom data to booking.com

    6 votes

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    under review  ·  2 comments  ·  Property Management Platform » Channels  ·  Admin →
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    Keith commented  · 

    even worse, anytime I update a property, it seems the bathroom information gets lost and we have to re-add it via booking.com so it's like it's pushing 'no" bathroom information.

    Keith supported this idea  · 

  11. Do not modify prices when Adjusting lead orders

    4 votes

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    1 comment  ·  Property Management Platform » Pipeline & Lead Assignment  ·  Admin →
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    Keith supported this idea  · 
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    Keith commented  · 

    This is especially a problem with payments by booking.
    These leads, if we move the guest to a different room, the price changes, we can't keep the original price.

    The workaround I was given was to go into the order after the fact and add a line item, which is absurd.

    We should be able to turn on "keep original pricing" or "manually adjust pricing" .. 2 little checkboxes with existing actions associated with them.

  12. Add a condition "If guest has not published a review yet" for custom trigger

    32 votes

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    6 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Keith supported this idea  · 
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    Keith commented  · 

    I'm not sure the value of this option specifically, but here are my asks :

    1) I'd like to create multiple templates and have them cycled through for specific guests.

    in other words, template one is used for the first time we review that guest. Template 2 for the 2nd time we review the same guest...etc...

    as it is, they keep getting the same review for repeated stays which doesn't look personalized.

    Optionally (in addition) would like the option to create sets. randomly choose one of set 1, and one of set 2.

    I'd also like reviews to be based on our star ratings for the guest based on the "internal guest notes" tab.

    Otherwise I see no value in this internal guests notes.. but I figured the idea was that we review them there and those stars get posted.

    Notes would be for private messages and the review template text would go to the public review.

    If we don't fill that out by the time the review triggers then it's the generic review .

  13. Sync message edits from Airbnb

    3 votes

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    received  ·  0 comments  ·  Property Management Platform » Inbox  ·  Admin →
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    Keith supported this idea  · 

  14. Add Bank Transfer as the payment processor for Booking.com reservations.

    3 votes

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    1 comment  ·  Property Management Platform » Payments  ·  Admin →
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    Keith commented  · 

    or for any reservation that isn't paid via the platform.

    Keith supported this idea  · 

  15. Enhanced Photo Gallery Layout for Property Listings

    4 votes

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    0 comments  ·  Property Management Platform » Property settings  ·  Admin →
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    Keith supported this idea  · 

  16. See cancellation date and time on the lead modal

    7 votes

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    received  ·  0 comments  ·  Property Management Platform » Pipeline & Lead Assignment  ·  Admin →
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    Keith supported this idea  · 

  17. Support query (GET) /properties by multiple locations

    2 votes

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    1 comment  ·  Property Management Platform » API  ·  Admin →
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    Keith supported this idea  · 

  18. Owner information on the owner page

    4 votes

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    0 comments  ·  Property Management Platform » Owner Portal  ·  Admin →
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  19. include a header on each page of a multipage report

    6 votes

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    0 comments  ·  Property Management Platform » Reports and Analytics  ·  Admin →
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  20. Archive Photos without deleting them

    14 votes

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    2 comments  ·  Property Management Platform » Property settings  ·  Admin →
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    Keith commented  · 

    we are charged for archived listings which seems counterintuitive but the reason I was given is that they all take up storage space and resources which cost money.

    I presume the same for archived photos.

    I think it would be handy to have photos that are seasonal, for example, which you wouldn't want to show the pool in winter if it's closed, but if a photo is just out dated, not sure the value of keeping it around.

    But my guess is, this is a low demand thing.

    What I'd like to see is photo management more like how booking.com does it. I want to upload all my photos to the parent listing and select which ones apply to the children. similarly we should be able to have photos not selected for any of the listings, which solves the original requesters problem.

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