Settings and activity
22 results found
-
14 votes
Could you please provide more information, and maybe screenshots? We do not understand this request. In the Inbox, all the messages related to a particular booking/guest already appear in the same thread. Thank you.
An error occurred while saving the comment Katie Jimenez supported this idea ·
-
33 votes
-
11 votes
-
13 votes
-
33 votes
-
8 votes
-
11 votes
-
11 votes
-
15 votes
-
57 votes
-
4 votes
-
6 votes
-
11 votes
-
17 votes
-
45 votes
An error occurred while saving the comment We just lost almost $500 in processing fees for a HUGE booking and it made me sick, especially because the guest booked and canceled within 24 hours. That was $500 just thrown down the drain for nothing....
-
16 votes
-
75 votes
-
64 votes
-
46 votes
We'll soon introduce all pipeline actions directly within the lead modal. So you'll be able to cancel a booking by clicking on it from the calendar, then selecting the Cancel action within the lead modal.
-
66 votes
Every time we sent a message to a direct booking guest via email, the message starts as a new email thread and the subject line reads "You have a new message from Switchback Suites." You can see in the screenshot I attached, as an example, you can see our reply on the bottom and her reply on the top, but there were a couple other messages about the same topic that you don't see because every time we replied back to her, it started a new email thread. Yes, in Hostfully it looks like a continuous thread, but from a guest perspective, they get a new message via a new email thread, every time we reply.