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Property Management Platform - Web

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102 results found

  1. Integrate with Xero Accounting (particularly popular in Australia)

    37 votes

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    received  ·  4 comments  ·  Integrations  ·  Admin →
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  2. From this article
    https://help.hostfully.com/en/articles/2725484-hostfully-remotelock-integration
    => Lead details only apply to checkin/out DATES, not times. We don’t currently have a way to send times from the Lead details to the lock providers.
    On remote lock, the check-in and out time is used as the default check-in/ checkout.

    PM wants to have the option to change the activated pincode time when he wants to offer early check in or late check out.

    19 votes

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    received  ·  4 comments  ·  Integrations  ·  Admin →
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  3. Be able to set the length of stay discounts on PriceLabs

    7 votes

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  4. I’d like to set “Default Guest Time” so that pincodes can be generated at a custom time rather than the default agency checkin/checkout time.

    6 votes

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  5. 2 votes

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  6. At the moment, Vrbo and Booking reservations with failed payment will still come into Hostfully as confirmed unpaid bookings. If guests have already stayed or left, I want to have a recourse or protection in case they damage the property or don't pay.

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  7. But I hope that Hostfully in the future will allow PriceLabs to push their length of stay to Hostfully. Pricelabs feature have more options in this area.

    2 votes

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  8. Add more logs to find out the root causes for disconnection with Integrations/channels. Create a fail alert if a service disconnects without user initiation for over 5 minutes.

    1 vote

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  9. Hostfully widget is a custom integration, this is why property manager cannot enroll in Chargeback Protection. Per this article "Stripe Checkout"  is a must

    Stripe's Checkout information
    https://stripe.com/docs/payments/checkout

    How to enroll in chargeback protection
    https://support.stripe.com/questions/qualifying-payments-for-chargeback-protection

    8 votes

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    1 comment  ·  Integrations  ·  Admin →
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  10. we collect all guest data with pre arrival forms so want that other guest information to be exported to marketing platform.

    Also would like other segmented information on the guest exported.
    Where they stayed property/city
    When they stayed month/ season /date etc
    Dob
    Reason for staying

    So that marketing campaigns can be tagged to specific segments

    Eg you stayed in Stanthorpe last winter book again this year before things get busy

    1 vote

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  11. For example: IF the guest is not reachable by phone or if they missed the channel messages, we can ask the guest to submit their passport copies via whatsapp

    And we have a follow up message to ask if everything is fine after they check in so maybe guest can share some photos or videos if they have any problems

    3 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  12. Launch AI messaging or integrate with a platform like Guest Guru where we can easily answer messages.

    11 votes

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  13. Be able to edit and rephrase wording like "you are about to secure your booking

    1 vote

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  14. Turn on Quickbooks integration only for some specific properties, not for all properties at once.

    1 vote

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  15. Have an integrations Partner who can integrate with Lockly Locks

    1 vote

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  16. 1 vote

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  17. 1 vote

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  18. Here are my payment setting under property main settings: 0% at reservation, collect balance at 30 days. Currently, the system template Balance Due is sent to guests on the due date.

    I want guests to leave their CC details at the time of booking to create confirmed reservations, then the system will automatically charge the balance on the due date.

    2 votes

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  19. Charge Automation has a good product that fills in some gaps Hostfully has. While there is already an integration, the booking flow for direct bookings becomes very clunky if using Charge Automation with Hostfully. This video shows how that could be significantly improved.

    https://www.loom.com/share/29709bca5e9d469fb9fbd635bcfca62a?sid=c791f8a4-e78e-46de-8c3b-17e827d9abe2

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  20. 1 vote

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