81 results found
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Have ability to customize the header for upselling items in checkout page.
As a VRM, I would like to be able to adjust the header (Extra services you may request with your booking) in the checkout page for upselling items as We think that our header will make more sense for our guests who wanted to add those add-ons.
2 votes -
Ability to add early check-in or late check-outs as upselling items after the booking has been confirmed
I would like to have an option that someone can add an early check in or late check out in a template email that can be set up as a trigger. It would be most helpful if the trigger went out for those who did not have a same day check in and out for the property.
I would like this to be something they can add on the night before check in and night before check out. The current feature seems to be more for during bookings.2 votes -
Remove About Hostfully button and Account Icon in Guidebook
If a hostfully guidebook is being whitelisted with a custom URL it should be fully whitelisted. Meaning removing any hostfully wording in the guidebook including the about host fully button in the bottom left corner and account icon in the top right corner.
2 votes -
Categories in the Guidebook Marketplace
To have the option of creating categories in the Marketplace. Tours / meals / transportation separately - not everything mixed.
2 votes -
2 votes
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Prompt user when minimum night stay is not met
When reservation agents are making a booking, prompt them if the minimum night stay is not met. With several properties and settings, the agent does not always have that info at hand.
2 votes -
Make more editing options for the agency logo.
It could be really helpful to have some editing abilities for the agency logo.
1 vote -
Have ability to view activities of blocks created/deleted on Calendar
I want to be able to see who/when the blocks were created or deleted by in the UI.
1 vote -
why it shows up as the owners and not us sending the chanell messages as soon as you are able to
PM is listed as the primary host on an account, should their name appear in messages to guests? Bayside Hospitality Solutions is primary host/co-host on several listings. The messages she sends via HF appear to be coming from the owners, but when she sends messages via Airbnb, her name appears.
Is this expected behavior?
1 vote -
Adding a management fee to a listing that it will not appear on the owner statement and be deducted from the nightly rate before appearing o
When I add the cleaning fee as a management fee- the guest does not see this fee in the booking quote when searching for a stay. The management fee is evenly spread across the nightly fee to give a total. This makes it more appealing for bookings. The reason I want the management fee to be taken out of the nightly rate for the owner's report is because that is how my cleaning fee is taken out of the nightly rate in the formula for my property owner statement
1 vote -
1 vote
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Owner adjustment table should include "Notes" (and maybe allow selecting columns)
Recent changes to the UI for owner adjustments is overall good, but there's two changes that are not good and I'd like you to pass this feedback to your product team.
We NEED the column for Notes to be visible in the table, as it was before the latest update. We use Name to categorize the expense and Notes to spell out what it was. Now I have to painfully click into each row to see if I logged something properly. This is a huge time suck by hiding that.
1 vote -
Guidebook variable
It would be great to have variables collecting information from the splash screen feature. This way introduction messages can be personalized for all guests based on the information they provide, this would make the guidebook personalized for everybody and not only for guests with secure links (ie. instead of the introduction saying "Hey there" could say "Hey Marcos" based on the first name they provide on the splash screen)
1 vote -
Show time with date in Guest History
In the CRM feature where I can look at a guest profile, in the Guest History section, please add a time stamp next to the date. When we have guests submit multiple quote requests on our website, it’s helpful to be able to see which order they came through so that I know which is most recent.
1 vote -
Temporarily disable email on guest profile
Add a Don’t Email check box on a customer profile that would prevent them from getting messages. This could be very helpful when doing admin changes on a booking and you don’t want it to trigger emails.
1 vote -
Add a promo code when sending a quote
Ability to add a promo code on the pop up where I’m sending a quote to a guest. Otherwise I just have to manually modify my rate and doesn’t allow us to track promo utilization. And if I add it as a line item then it's a post-tax deduction which means the guest isn’t getting charged properly (and doesn’t reflect the correct nightly rate in analytics either).
1 vote -
Discount Codes should be editable
Discount codes - such as for a rolling last minute discount - should be editable. It's a pain to have to delete and recreate them constantly.
1 vote -
Pay utilities bill automatically through Hostfully
I want to be able to pay utilities every month automatically through Hostfully. For one house, I have to pay 2 bills on a monthly basis, i.e electricity and internet). I want to control when it is paid and also edit the card details on the monthly payment. I want to connect the DEWA and etisalat accounts to Hostfully for monthly payments (these are the 2 firms to which I make utility payments)
1 vote -
Where do I find the SMS text number that people can use to message us on Hostfully? I would like to provide the number in our house manual
Where do I find the SMS text number that people can use to message us on Hostfully?
I would like to provide the number in our house manual
1 vote -
1 vote
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