89 results found
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Add a way to comp a guest some or all of a booking, with a trackable record
There are many scenarios in which a host might extend a complimentary night to a guest, to address an issue, as a gift, or for employees/friend's.
It would great if there was a way within the Hostfully to comp a night, or a block of nights, while having the booing otherwise behave as a regular booking.
I'm aware that a discount code, or a negative line item could be sud for this purpose, but this is a messy, manual process, and does not create any kind of trackable record that could be used for accounting purposes.
5 votes -
Allow the pre-arrival form to be customized in its design
pre-arrival form enable to customizable
4 votes -
Have ability to customize the header for upselling items in checkout page.
As a VRM, I would like to be able to adjust the header (Extra services you may request with your booking) in the checkout page for upselling items as We think that our header will make more sense for our guests who wanted to add those add-ons.
4 votes -
Improve notes feature on reservations - Timestamps, saving notes to guest profile
At present, the reservation notes feature is extremely limited in Hostfully. Here are a couple of things that would greatly improve this feature from a UX standpoint.
Timestamping/logging notes - Currently notes are simply typed into an active text box in the reservation popup (under the "Internal Guest Notes Tab). These notes do not include a record who who made them or when, and are are easily changed/deleted, without any record of the change being made. It would be helpful to be able to type a note, then save it to the reservation, with a timestamp and record of who…
4 votes -
Access and edit guest reservations from "Guest Profile"
Hostfully currently has a Guest list, but it is hidden deep in the UI.
Within the guest's "Guest Information" page you are able to see a history of their reservations (Guest Booking History)
However, you are not able to access a reservation from the Guest record or make any changes to their bookings.
If the reservation records show in this page preformed like the pipeline records, this currently useless feature would become an extremely valuable tool, of particular help with guests with multiple bookings.
4 votes -
Have ability to customize the confirmation page of pre-arrival/payment page.
I would like to be able to customize the confirmation page after guests completed the pre-arrival forms or completed the payments.
Because I don't want to ask the guests to create account at this point, I can send emails later to them to register if needed.
3 votes -
Make jobs show up within the export calendar iCal feeds, similar to how bookings show up
I'm hoping to be able to use an external service like ResortCleaning which will read the Hostfully iCal but right now jobs aren't showing up within the iCal export.
3 votes -
guidebook Marketplace
Let people do multiple purchase in the merket place, at the moment people can buy 1 item at the time and do everything again to buy a second item.
3 votes -
BOGOF deals
The ability in addition to discount codes to offer BOGOF type deals - Ie during X week of December by 3 night vacation and get 1 night free. So on and so forth.
3 votes -
Provide more options of Roles within Hostfully for your team
Currently hired our web developer to build out our direct booking website. The only option where I can have them access the Direct Booking Website setting and White Labelling settings are if I assign them to Manager...
However, it does not feel right that the only way to provide access is to give as much access and responsibility as we do for them to only access what they need.
3 votes -
Customer History
In customer profile, I'd like to see all booking history of that customer - not just their contact information
2 votes -
Cancellation policy able to change when promo code is apply
Promo code that when applied, adjusts the cancellation policy (i.e. No refunds when using promo code)
2 votes -
2 votes
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link owners to their properties
In the owners section in the main dropdown menu, the owners are displayed but, (we have over 100 properties listed), we need the properties linked to the owner so we do not have to search through all properties to find them.
2 votes -
Discount for inactive properties
I want to have discounted pricing model for inactive listings to retain historical data without incurring full subscription costs.
2 votes -
Allow $0 AND NEGATIVE owner adjustments
We enter adjustments that are $0 but now can't.
Sometimes we log repairs that we've done for free just to reinforce the value of hiring us, that there are extras that we do that owners don't have to hire a handyman for. For owners that think self managing is easier, this is a way for us to convey that.
We also sometimes log $0 as a placeholder so we don't forget to add something and then go back and update later. Lastly, it's another way if we have petty cash for a particular house to log those charges against that…
2 votes -
Initial Fields Within the Rental Conditions
Add the ability for guest's to have to sign or initial the rental conditions within the document (such as if you have a specific section you want them to note), not just the overall document.
And/Or the ability to add multiple required signed forms such as adding a liability form for kayaks/bikes/etc.
2 votes -
Add a promo code when sending a quote
Ability to add a promo code on the pop up where I’m sending a quote to a guest. Otherwise I just have to manually modify my rate and doesn’t allow us to track promo utilization. And if I add it as a line item then it's a post-tax deduction which means the guest isn’t getting charged properly (and doesn’t reflect the correct nightly rate in analytics either).
2 votes -
Discount Codes should be editable
Discount codes - such as for a rolling last minute discount - should be editable. It's a pain to have to delete and recreate them constantly.
2 votes -
Variable Data Support for "Discount Code" Used Inside Inquiry / Booking form on the Direct Hostfully Booking Site
We're using the discount code option of the direct booking site with all of our direct bookings. We have several discount codes out in the marketplace that we give to our partners for their members to use to book a stay at our properties. We would like to be able to track each Guest's booking back to the partner organization they came from, which we can not do currently. We could easily accomplish this if the "Discount Code" entered during check out was included with each Guests Booking Profile and available as a variable data report for us to drop…
2 votes
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