131 results found
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Refunds for Cancelled Airbnb bookings outside of free cancellation periods are not captured at all
Currently, when an Airbnb guest cancels their stay outside of their free cancellation period (ours is Firm), the reservation is not updated with the correct payout information. We need to capture the cancelled bookings earnings in our reports.
We tried to used the filter in reports to not screen the Cancelled Lead status. This was not a fix because in doing this the total cost of the reservation is displayed rather than the actual payout after the cancelation policy was applied, so, the total cost of the cancelled booking is included in the earnings report, obviously not good.
I also…18 votes -
why would it not include cleaning tax? Can your developers update this so the formula correctly represents tax collected?
Cleaning Fee Tax seems to be separately calculated per glossary indeed.
2 votes -
Do we have any way on how to run the report for the calendar blocks we have? Thank you!
Do we have any way on how to run the report for the calendar blocks we have? Thank you!
3 votes -
Ability to adjust the daily report's export time
is there a way for the daily report to go out at 8am instead of around midnight?
2 votes -
2 votes
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Property report with more fields to export property data
More fields in Property reports to export data such as property information (address/ long-lat), listing content (description, note, public name, rules ...), property setup (property type, bedrooms - bed type, guests, rate, fees ....).
It would be much more helpful if we can export it from UI as we have multiple properties and this kind of report can help us with an overview of properties setup and we can figure what we have to fix.
19 votes -
Add Google Analytics tracker to payment confirmation page
We set up this event in Google Analytics as instructed, but it has not tracked any conversions. So I think we're still stuck. Is there anything else we can do?
2 votes -
Customize timeframe on Analytics tab
Would like to have an option to custom time range / adjust dates from the Analytics tab that would help to have more views of a report to deep dive data
3 votes -
Ability to see parent unit + sub units total in analytics
We would like to see the total for the parent + its sub units in the Analytics page.
Right now, if the parent is not rented as a whole, it shows as 0.
1 vote -
Owner report - run All properties but results are one report per property, not one report for all properties assigned to one Owner
When running the Owner report - All properties, the result we have is one report per Owner, not per property separately. If the Owner account is assigned to multiple properties, those properties' bookings and expenses will be merged into one report, which is pretty inconvenient for both the Owner and Property Manager to have an overview of each property's revenue.
It would be helpful if I could run an Owner report for all properties and the results were reported per property, so I don't have to select each property individually.
1 vote -
Ability to restrict editing access to reports
Our team has a diverse group of members who manage various properties across different regions, resulting in varying commission models.
Implementing a feature that allows us to restrict editing access to reports (either for myself, the creator, or specific members) would be highly beneficial in preventing any unexpected alterations from other team members.
1 vote -
Show the guest service fee charged by the channels into Hostfully
I want to show the guest service fee charged by the channels into Hostfully. This fee is paid by guests to channels and not related to my accounting, but I want to show the total amount the guest paid.
3 votes -
Enhanced reports should include the function to show blocks
When creating an enhanced report, Owner Blocks and Agency Blocks should be recognized as reservations or its own separate category that can be included in the report. This is very critical when looking at financials and occupancy.
8 votes -
Be able to download new analytics data
I am currently working on the mortgage and needed to pass the data that is simply understandable and visual, so for I use a screenshots.
3 votes -
Able to choose the specific date for the schedule report feature
Currently, I only can choose daily/ weekly/ monthly in Frequency field.
I want to choose a specific date instead.
For example, I need it to say it will send Monthly for the upcoming month on the 25th. The report is being sent to a team that needs to schedule their tasks for the upcoming month so getting the report on the 1st is not helpful.2 votes -
Support field "Tag on Booking" in Enhanced Reporting.
The situation occurs when a booking imported from Rental United does not have a source, such as Booking.com, Agoda, etc. This also happens when there are bookings from other offline sources such as travel agency, etc. We can add tags on the lead modal but cannot pull it into Enhanced Reporting.
There are only two fields which are Guest tags and Tag (hasTag), none of them can pull the tag we add from the lead modal. It would be great if there is a field to support that so we can have more information in the report for further analysis.
2 votes -
Have ability to change sub-reports for owner report
I want to select another sub-report used in the custom owner report.
3 votes -
3 votes
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Improve Transaction Report
1/ Transaction Status or Error Notes or Payment Details
To distinguish a successful transaction from a failed transaction.2/ Adding Transaction time would provide the customers the real time when the transactions made, it could be helpful for their reference
3/ Adding option to filter by channel
4/ Finally, including the variables (related to a transaction details) in Financial Reports (Enhanced Report) would help save effort for customers switching back and forth checking on the booking details and the transaction details
2 votes -
Add the discount report
I need a report that tells me the guest name, order number and the amount of discount applied to that order
1 vote
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