90 results found
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Support videos in photos tab
We would want to feature videos of our different spaces / properties, just like property photos.
15 votes -
Owner block should come over as a reservation, not a block.
An owners block should come over as a reservation instead of a block. You can even have custom messaging to confirm their stay or confirm cancelation of an owners block etc. This would make things more automated.
20 votesWe are planning to add specific trigger events for this, so this should cover this use case.
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Support Booking.com multiple rooms reservation via API
At the moment, for BDC channel, Hostfully does not yet support multiple transactions on a single order and only receive the first reservation via API.
We enquire Hostfully to work with booking.com to resolve the tech issue moving forwards. You note that it’s rare but we’ve already had about 3 of these bookings in a short period of time. If 2 suites are booked with booking - then it should automatically show on the calendar, without having to manually blocking out the calendar or raising separate cleaning jobs.
8 votes -
Be able to edit airbnb guest reviews before they go out
It would be really helpful to be able to edit guest reviews before they go out to Airbnb guests.
19 votes -
Show Tax rate in report correctly as it is in the Property Main Settings
If the Tax rate in Property Main Settings is 11.325%, then when we use variable {TAX_RATE} to extract the value, we would like to have it showed as 11.325% instead of the rounded value which is 11.3%
2 votes -
Log showing history of changes made by team members
A change log history for which shows which agent:
- accepted the booking
- communicated when
- changed booking details
- adjusted dates
- changed price
- cancelled a booking
- changed property data
- deactivated properties, channels, integrationsBasically a history log for all bookings.
Especially important when working with multiple agents handling the same booking.19 votes -
Cohost name should show
Because some property managers are not the OWNERS of the listing, it is misleading when we are working on managing and respond to guests but it’s the owner name that shows up and not the person managing or handling the account.
Every message we send without Hostfully shows the owners name as though the message is coming from them - but it is NOT.
The owners have asked why we aren’t getting the credit or using our name when responding to my guests and I told them your program doesn’t have that option.6 votes -
Trigger for not completing payment or pre-arrival forms
It would be great to have complex trigger options for "not" completing pre-arrival form or rental agreement.
Also to have the actions "not" sending check-in instructions if they don't complete them.
I have a hard time remembering to constantly check my pipeline to see if people haven't paid. It would be nice to know there was a safety net in place in case I don't catch it. And if you dont send them their check-in instructions, they will most definitely give you what you need.
29 votes -
Owner Statement Updates
If we change the parameters of the Owners Statement we then lose all ability to send/upload as an integration. If we use the default with limited information we can push to their portal.
This needs to be changed so that a revised Statement can be made 'default' within the system. Way toooooo much Admin each month for a basic feature/need
1 vote -
Promo Code vs. Discount Code
Please change the name to help all owners! Discount code gives guests the idea that they should get a discount no matter what. Promo code gives guests the idea that there must be a promotion going on and they either qualify for it or not based on being a previous guest, time of year, special event, etc. They also are more understanding if there isn't a code available. Please vote! :)
4 votesThank you for the suggestion. This is being considered.
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Show phone-number country code in signatures
Since we work with international clients, it would be usefully that the variables [$AGENCYSIGNATURE$] and [$AGENTSIGNATURE$] display the full phone number INCLUDING the country dialing code.
Currently the phone is displayed as "771234567" : all number sticked together and without 0 before, so it's wrong for both for national and international clients.
3 votes -
Make First Name and Last Name Mandatory for New Booking
We just had a guest book without entering their last name. Can you update this so the first name / last name are mandatory for a new booking?
11 votes -
Scheduling security deposit payments
We should have the ability to Schedule. Hopefully should also work with payment systems to negotiate a refund on the transaction fees.
24 votesNote that we already support holds, they are called "Additional charge" - please see documentation at https://help.hostfully.com/en/articles/3032124-using-the-additional-charge-option
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1 vote
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Get owner adjustments bulk added
.I want to get owner adjustments bulk added
3 votesThank you for your feedback. We are currently adding bulk editing to most of the pages and we're considering this as well.
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Add Approval Workflow for Hostfully Reviews
As a Property Manager I would like reviews from direct booking guests to go into a "pending" status for me to review, edit and approve before posting to my direct booking site or pushing through the reviews API.
4 votes -
Bulk add property tags
It would be useful to add tags to the dropdown list so we can choose tags and also we can update them in bulk
1 vote -
Action "create job" for event "owner added calendar block"
I want to add action "create job" for event "owner added calendar block". When an owner creates a block on their calendar we want to be able to automate and create a trigger to create a job because that owner block is an owner stay.
3 votes -
Remove & archive blocks rather than delete them, add change-log feature to blocks
Currently when blocks are deleted, there is no record that they ever existed.
This presents an issue if a block is removed erroneously, there is no way to recover the block, or see when the block was removed or by whom.
Further, for active blocks, it is not possible to see who created a block, when the block was created, or if a block has been changed.
What I'd like to see is:
1) Blocks display what user created them and when.
2) Blocks include a log of changes, that include the date of the change, what the change was,…5 votesThanks for your feedback - we can certainly address the labelling of blocks with creator name and creation time in a first phase.
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1 vote
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