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Property Management Platform - Web

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100 results found

  1. 15 votes

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  2. If I get a sandwich night, one night left in between the platform shuts it out as my min booking is two nights but I don't mind opening one-nighters in such scenario.

    2 votes

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  3. Use variables to auto-populate the rental conditions with the booking details such as booking ID, Channel, Rental Amount and Dates of stay

    13 votes

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  4. As far as payouts though - I have to have a way of getting owners paid. I need to be able to send over an amount to stripe from Hostfully to tell it to pay that amount to them.

    If not, then it would be nice to have somewhere to make an adjustment in the system to say I paid them.
    I would prefer if there was a place where I could enter the amount that was paid out so the report would then say 0.00 was due after that month was paid out.

    4 votes

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  5. Launch AI messaging or integrate with a platform like Guest Guru where we can easily answer messages.

    11 votes

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  6. Would love to have the option for our guests to use the link to pay any amount like when two guests split the bill in two or more payments.

    51 votes

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    under review  ·  5 comments  ·  Payments  ·  Admin →
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  7. We would want to feature videos of our different spaces / properties, just like property photos.

    19 votes

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  8. The Booking Window minimum can be 1 month. We'd like 2 weeks to be the minimum.

    2 votes

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  9. Support more types of taxes WITH "long stay exemption" for direct bookings and all other platforms, especially Occupancy Tax/ City tax / Tourist tax.

    Because, the governmental rule can be that this occupancy tax is valid up until a certain number of nights (in this case 30 nights). So, it must not be shown when a guest books for 31 nights.

    • Hostfully only has the option Ignore tax charge for over applied to Rental and Cleaning fee taxes, not Occupancy tax.

    • Long term stay exemption from Fees & Policies tab only applies to Airbnb, not Direct Booking.

    However, we need…

    1 vote

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  10. An owners block should come over as a reservation instead of a block. You can even have custom messaging to confirm their stay or confirm cancelation of an owners block etc. This would make things more automated.

    23 votes

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  11. At the moment, for BDC channel, Hostfully does not yet support multiple transactions on a single order and only receive the first reservation via API.

    We enquire Hostfully to work with booking.com to resolve the tech issue moving forwards. You note that it’s rare but we’ve already had about 3 of these bookings in a short period of time. If 2 suites are booked with booking - then it should automatically show on the calendar, without having to manually blocking out the calendar or raising separate cleaning jobs.

    9 votes

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    under review  ·  1 comment  ·  Channels  ·  Admin →
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  12. 2 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  13. It would be great to be able to send proper invoices with VAT to the guests directly from Hostfully.

    13 votes

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    under review  ·  4 comments  ·  Payments  ·  Admin →
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  14. A change log history for which shows which agent:
    - accepted the booking
    - communicated when
    - changed booking details
    - adjusted dates
    - changed price
    - cancelled a booking
    - changed property data
    - deactivated properties, channels, integrations

    Basically a history log for all bookings.
    Especially important when working with multiple agents handling the same booking.

    30 votes

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  15. It would be really helpful to be able to edit guest reviews before they go out to Airbnb guests.

    19 votes

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  16. If the Tax rate in Property Main Settings is 11.325%, then when we use variable {TAX_RATE} to extract the value, we would like to have it showed as 11.325% instead of the rounded value which is 11.3%

    2 votes

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  17. .I want to get owner adjustments bulk added

    5 votes

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  18. It would be great to have complex trigger options for "not" completing pre-arrival form or rental agreement.

    Also to have the actions "not" sending check-in instructions if they don't complete them.

    I have a hard time remembering to constantly check my pipeline to see if people haven't paid. It would be nice to know there was a safety net in place in case I don't catch it. And if you dont send them their check-in instructions, they will most definitely give you what you need.

    34 votes

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  19. Since we work with international clients, it would be usefully that the variables [$AGENCYSIGNATURE$] and [$AGENTSIGNATURE$] display the full phone number INCLUDING the country dialing code.

    Currently the phone is displayed as "771234567" : all number sticked together and without 0 before, so it's wrong for both for national and international clients.

    4 votes

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  20. We just had a guest book without entering their last name. Can you update this so the first name / last name are mandatory for a new booking?

    14 votes

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