Support Booking.com multiple rooms reservation via API
At the moment, for BDC channel, Hostfully does not yet support multiple transactions on a single order and only receive the first reservation via API.
We enquire Hostfully to work with booking.com to resolve the tech issue moving forwards. You note that it’s rare but we’ve already had about 3 of these bookings in a short period of time. If 2 suites are booked with booking - then it should automatically show on the calendar, without having to manually blocking out the calendar or raising separate cleaning jobs.
Cece Nguyen
shared this idea
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Keith
commented
This problem is more critical than just calendar visualizations.
The orders and reports and revenue reports are all wrong.
it looks like we got paid a bunch of extra money for a single reservation and our hosts will think we're stealing from them, or worse, we might think we owe a guest money when we don't.
This needs to be a higher priority.
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Bart Kozdras commented
Important issue - currently we have to block and unblock manually!