88 results found
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Make reporting more mobile friendly
Be able to create and edit the columns in the report from a mobile device like an iPad.
2 votes -
Show and filter website source of booking widget in Dashboard/Pipeline page
My booking widget is attached to different websites. I want to know which website the booking has come from (where the booking calendar widget is) so I can provide different commission rates to different websites.
At the moment, the website source is only visible when leads arrive to dashboard page, it's hard for us to check how many bookings are there.
4 votes -
Filters on direct booking site
Filters on direct booking site: min room, min price, amenities, others
16 votes -
Trigger for not completing payment or pre-arrival forms
It would be great to have complex trigger options for "not" completing pre-arrival form or rental agreement.
Also to have the actions "not" sending check-in instructions if they don't complete them.
I have a hard time remembering to constantly check my pipeline to see if people haven't paid. It would be nice to know there was a safety net in place in case I don't catch it. And if you dont send them their check-in instructions, they will most definitely give you what you need.
72 votes -
Break out the price rule discount at the order level
I want to see the discount that is applied to a booking in the lead modal so that I can know that they're working.
3 votes -
Promo Code vs. Discount Code
Please change the name to help all owners! Discount code gives guests the idea that they should get a discount no matter what. Promo code gives guests the idea that there must be a promotion going on and they either qualify for it or not based on being a previous guest, time of year, special event, etc. They also are more understanding if there isn't a code available. Please vote! :)
9 votes -
Change how booking widget displays unavailable dates from availability settings. (not booked dates)
We do not allow Saturday check ins and we are trying to use the booking widget - However, it looks like our Saturdays are blocked off of our calendar, which will be a deterrent to guests from even trying to book.
It’s not about the ability to block certain days, but on how it’s displayed on the booking widget to avoid the misconception that the days are “booked” already.
For example. on Airbnb booking widget UI,
- Strikestrough days=booked,
- Greyed out= unavailable from host,
- Bold black= available
In Hostfully widget, all unavailable dates are greyed out, regardless of the reasons (booked,…
6 votesThis change is already planned, but thanks for your input.
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Photos caption on direct booking site
It appears that captions don't appear on direct booking site when viewing photos.
I’d think it’d be good if they were displayed somewhere.
They have relevant and important information.
It'd be great if captions can be shown there.5 votes -
Archive a message on inbox
We'd love to archive a message on inbox. For now, it's not possible.
14 votes -
3 votes
This is a change we have planned for 2024, which is the ability to switch between different account types.
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Convert block to hold or booking
Many times I do a quick BLOCK on a set of dates for someone off-channel who wants to stay to no one can book it.
Once we work out the details, I want to go from the block to a HOLD or BOOKING.
But it won't convert. So - I have to cancel the block, and am nervous during that few mins that someone could block a date on a channel and mess up the booking!Simple fix would be to allow to covert a Block to hold or booking, so it never goes unavailable for someone to grab while…
25 votes -
Remove "7 digits" in the window to connect Booking.com
When connecting BDC channel in Hostfully, the pop up says BDC ID (7 digits), but some hotel IDs can be 7 or 8 digits.
2 votes -
Adding payout IDs from Stripe and OTA channels to reports
I want to add a column into my financial reporting that includes PAYOUT ID from Stripe and the channels (Booking.com and Airbnb). My owners require the PAYOUT ID that appears on their bank statments so they can easil reconcile their accounts.
1 vote -
Not selecting jacuzzi amenity when importing a listing with bathtub from Airbnb
Currently, both Bathtub and Jacuzzi in Hostfully are mapped with Bathtub on Airbnb (since Airbnb doesn't have Jacuzzi on their UI). Thus, if we import a listing with bathtub from Airbnb to Hostfully, both amenities will be checked in Hostfully.
I want only bathtub amenity to be checked. Bathtub isn't the same as jacuzzi. Jacuzzi is a unit with the jet & bathtub is only a unit for bath only.
2 votesThank you for reporting this, A fix has been scheduled.
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I would like to change the status of a reservation (booked, canceled, payment received etv) in the calendar.
I would like to be able to do all these pipeline actions on bookings/inquiries in the Calendar rather than needing to move to the Pipeline to complete these tasks:
- Mark as booked
- Mark as paid
- Place on hold / extend hold / revoke hold
- Close lead
- Cancel booking
- Re-open (a closed lead)
- Record a payment3 votes -
Get a notification when an Airbnb guest needs to alter their reservation.
When a guest requests to alter their Airbnb stay, the notification only goes through Airbnb. I'm a co-host and have several other Airbnb accounts connected to my Hostfully account. When guests request an alteration, I don’t get any notification of that.
I would like for Hostfully to provide notification for me so I can approve/decline Airbnb guests for an altered stay.
30 votes -
Ability to delete a service for a particular service provider
I have created a bunch of services for a service provider. Turns out we can create but not delete! Please add a delete button.
On the service provider page the list is now long and messy. I would like the possibility to delete unused services and also, I would like the list of services to be sorted out alphabetically.3 votes -
Group templates and triggers
Group templates and triggers by specific property or unit number.
22 votesAbility to sort the triggers table is planned.
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Expose and Improve "Place on hold" email template to add booking dates
It would be helpful if the email that we get when a property has been put on hold by a guest would include the dates concerned, not just the property name. Now it looks like this:
Hold requested for LMS 13 PAX by *****@yahoo.com
The property has been put on hold.1 vote -
inquiry airbnb delete
Airbnb inquiries remain in the pipeline and can not be deleted. I would like the ability to delete them as they clutter the inbox. It skews agency stats/metrics
5 votesWe will provide the option to mark those airbnb inquiries as 'ignored', which will result in not showing under the default pipeline view
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