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79 results found

  1. I want to see the discount that is applied to a booking in the lead modal so that I can know that they're working.

    4 votes

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  2. Filters on direct booking site: min room, min price, amenities, others

    18 votes

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  3. It would be great to have complex trigger options for "not" completing pre-arrival form or rental agreement.

    Also to have the actions "not" sending check-in instructions if they don't complete them.

    I have a hard time remembering to constantly check my pipeline to see if people haven't paid. It would be nice to know there was a safety net in place in case I don't catch it. And if you dont send them their check-in instructions, they will most definitely give you what you need.

    81 votes

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  4. My booking widget is attached to different websites. I want to know which website the booking has come from (where the booking calendar widget is) so I can provide different commission rates to different websites.

    At the moment, the website source is only visible when leads arrive to dashboard page, it's hard for us to check how many bookings are there.

    4 votes

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    planned  ·  0 comments  ·  Dashboard  ·  Admin →
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  5. 17 votes

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    planned  ·  5 comments  ·  Inbox  ·  Admin →
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  6. It would be useful to have a "Send Now" option on Scheduled Messages for example for those guests who want their check in instructions early.

    29 votes

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  7. I would like to see the Booking status: Confirmed/request/cancelled within the guest inbox in the app, similar to Airbnb's innox

    2 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  8. It appears that captions don't appear on direct booking site when viewing photos.
    I’d think it’d be good if they were displayed somewhere.
    They have relevant and important information.
    It'd be great if captions can be shown there.

    5 votes

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  9. Many times I do a quick BLOCK on a set of dates for someone off-channel who wants to stay to no one can book it.
    Once we work out the details, I want to go from the block to a HOLD or BOOKING.
    But it won't convert. So - I have to cancel the block, and am nervous during that few mins that someone could block a date on a channel and mess up the booking!

    Simple fix would be to allow to covert a Block to hold or booking, so it never goes unavailable for someone to grab while…

    26 votes

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    planned  ·  2 comments  ·  Calendar  ·  Admin →
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  10. 3 votes

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  11. When connecting BDC channel in Hostfully, the pop up says BDC ID (7 digits), but some hotel IDs can be 7 or 8 digits.

    2 votes

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    planned  ·  0 comments  ·  Channels  ·  Admin →
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  12. Group templates and triggers by specific property or unit number.

    47 votes

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  13. I want to add a column into my financial reporting that includes PAYOUT ID from Stripe and the channels (Booking.com and Airbnb). My owners require the PAYOUT ID that appears on their bank statments so they can easil reconcile their accounts.

    1 vote

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  14. Currently, both Bathtub and Jacuzzi in Hostfully are mapped with Bathtub on Airbnb (since Airbnb doesn't have Jacuzzi on their UI). Thus, if we import a listing with bathtub from Airbnb to Hostfully, both amenities will be checked in Hostfully.

    I want only bathtub amenity to be checked. Bathtub isn't the same as jacuzzi. Jacuzzi is a unit with the jet & bathtub is only a unit for bath only.

    2 votes

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  15. I have created a bunch of services for a service provider. Turns out we can create but not delete! Please add a delete button.
    On the service provider page the list is now long and messy. I would like the possibility to delete unused services and also, I would like the list of services to be sorted out alphabetically.

    6 votes

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    planned  ·  0 comments  ·  Service Hub  ·  Admin →
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  16. 6 votes

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    planned  ·  1 comment  ·  Property settings  ·  Admin →
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  17. When a guest requests to alter their Airbnb stay, the notification only goes through Airbnb. I'm a co-host and have several other Airbnb accounts connected to my Hostfully account. When guests request an alteration, I don’t get any notification of that.

    I would like for Hostfully to provide notification for me so I can approve/decline Airbnb guests for an altered stay.

    31 votes

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    planned  ·  2 comments  ·  Channels  ·  Admin →
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  18. Create a way for all guests in the part to upload a picture of their ID. Some places require this. It would be great if the pre-arrival form could have that option to upload each guest ID.

    17 votes

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  19. As most of our managers works from their phones it's crucial that all our bookings line up precisely on the app. I got confused today and immediately assumed it's double bookings.

    we want to make it as easy as possible for the managers so they don't over stress when seeing something like the screenshots on hostfully.

    we would like to only see from Airbnb side of the app only confirmed bookings as when we see all the booking request aswell even though it was not approved you immediately start worrying about double bookings, if it is possible to only put…

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  20. It would be helpful if the email that we get when a property has been put on hold by a guest would include the dates concerned, not just the property name. Now it looks like this:

    Hold requested for LMS 13 PAX by *****@yahoo.com
    The property has been put on hold.

    1 vote

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