93 results found
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1 vote
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Ability to automatically translate InboAI responses in the PM's language
Enabling auto-translations of AI-generated responses allows users to communicate seamlessly across language barriers. When activated, the AI bot generates responses in the user's preferred language and automatically translates them into the recipient's language before sending. This feature can be customized to detect the recipient's language and apply the appropriate translation, ensuring that the original tone and intent are preserved. It enhances global communication by allowing users to interact with others in different languages without needing to manually translate messages, making the process efficient and accurate.
1 vote -
Provide an AI auto-responder feature for the Inbox
The feature would enable seamless, automated communication by setting up predefined AI responses to incoming messages. Users could configure the auto-responder to trigger under specific conditions, such as during certain hours, when out of the office, or based on message content. The AI would then automatically generate and send replies that align with the user's preset preferences, such as tone or message style, ensuring that all responses maintain the desired level of professionalism or friendliness. This feature enhances efficiency by allowing users to maintain consistent communication even when they are unavailable to respond manually.
1 vote -
Ability to adjust the tone of AI suggested responses in the Inbox
A software feature allowing users to adjust the tone of AI-suggested responses in a messaging inbox would enable users to modify the style and formality of automated replies to better suit the context of their communication. This feature could offer a range of tone options, such as formal, friendly, concise, or casual, which users can select from a dropdown menu or adjust via sliders. Once a tone is selected, the AI instantly rephrases the suggested response to match the desired tone, allowing for real-time preview and customization. This tool enhances communication by ensuring that AI-generated messages align with the user’s…
1 vote -
Automated Response Reminder for Unanswered Leads and Messages
I would like to propose a feature enhancement for Hostfully PMS that includes an automated response reminder system. This feature would work similarly to the notification systems found in platforms like Airbnb Inbox or Gmail.
The system should automatically send a reminder or nudge to the user when there is a lead or message that has not been responded to within a specified timeframe (e.g., 24 hours).
Customizable Timeframes:
Users should be able to customize the reminder timeframe to suit their needs (e.g., 12 hours, 24 hours, 48 hours).Notification Options:
The reminder can be sent via email, SMS, or…1 vote -
Undo Suggested Response - AI Chat
It would be nice if there was a way to undo the suggestion though
1 vote -
Import secondary guests replies, cc'd by main guests
This feature would be incredibly useful for our guest communications. Often, we are in contact with married couples, multiple family members, or groups planning a trip to one of our homes, and they all want to be kept in the loop. Being able to CC another email would ensure everyone involved receives the necessary information simultaneously, reducing the chances of miscommunication and ensuring a smoother planning process.
1 vote -
1 vote
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AI for internal use
Make the new AI feature available to owners/internal users as well. There are many times a new hire (or someone dealing with a new property) would love to ask questions vs look up in a specific tab on the sheet. Or even text the questions while they’re on the go. Basically the same feature but accessible to internal users, not just guests. This way property managers out at 1 property, getting a question about something on another property - a quick English text to get an English answer (instead of relying on a human help desk) is SO much easier…
2 votes -
revamping/redesigning the inbox to be more user friendly
check duplicate threads, names, loading page,
2 votes -
Use previous method of communication to reply
Allow the "send" button to automatically reply to be sent in the latest form of communication if you are manually messaging. Too often, I will respond to a text via email or vise versa because I simply sent "send", instead of changing the method of communication.
1 vote -
mark unread messages
Can you discuss if maybe possible to mark a message as pending and then can filter on them. In that we we can follow up on questions or pending things if needed.
3 votes -
Keep responses to emails in the same thread.
When communicating with a guest, it would be helpful if the guest sees the relevant communication in one thread, instead of each response opening a new email thread.
8 votes -
Import Airbnb messages from secondary guest to Hostfully Inbox
At the moment, only messages from the primary guest on Airbnb appear in Hostfully Inbox. I want messages from the secondary guest to appear as well.
47 votes -
Be able to cancel a payment link wrongly sent - immediately
according to this ticket, the payment link will be inactive 2 months after the Check-out date
https://orbirental.atlassian.net/browse/PMP-8318?focusedCommentId=77854
2 votes -
Can see the status of messages in the inbox thread
I want to see if the messages are read by the receivers in the inbox thread so that I can communicate with guests better
1 vote -
Filter Inbox or Pipeline by payment status
I want a filter messages in the inbox or the pipeline by reservations that are unpaid. At the moment, I need to look at circle color on Pipeline to check payment status.
2 votes -
Ability to pull all attachment from the inbox
I would like to have the ability to export all the attachments like photos, and videos from the inbox
2 votes -
Show Arrival/departure time (Stay details) in the lead information in inbox page
Since the Inbox is the place I spend most of my time, it would be very helpful if the reservation details in this panel were accurate.
It currently shows the standard checkin time of the property, which might not be accurate. I'd like to see the arrival/departure time in Stay details tab in the Inbox page.
1 vote -
Allow to have sound notification for inbox tab
On web browsers, It's difficult for us to keep up with new messages since we don't get notified when we receive them. It would be helpful if we could get a sound or push notification even to aware about the message.
1 vote
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