186 results found
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Character Count in Property Description Request
Now that Airbnb and VRBO both have restrictions on the number of characters for Public Name and Long Description, it would be extremely helpful and more streamline to make those adjustments. Instead I'll have to copy and past into a word doc and the paste back into. It's kinda clumsy and time consuming as I have 20+ properties to adjust. Unless I am missing it somewhere. :)
59 votes -
Allow for unlimited number of pricing rules
Currently there are a fixed number of pricing rules. 1 increase and 2 decrease. I would like the ability to add more rules.
59 votes -
Improve how photos can be organized and re-ordered
The drag and re-order is too tedious, especially when you just got all new photos for your listing and need to delete all these old ones and reorder 50 new ones.
I think that there should be a toggle between the current view and a thumbnail view that puts the photos in a grid (maybe 4-5 across and then they are in rows going down) without the photo comments in this thumbnail view. That way we can reorder the photos quickly and see better what overall the order looks like to guests, and then when we are ready to add…
43 votes -
Credit card processing fee only applies to RENT but not to Total amount
Hi there. I'm using Stripe as a payment processor. I have added a Credit card processing fee 4% but it is only applies to RENT but not to all amount like Cleaning fee, taxes or pet fee, etc. I end up paying hundreds of dollars out of my pocket every month plus I receiving questions from the owners.
34 votes -
Edit fees/taxes
Currently if a new channel is added, you have to delete a fee/tax and add it again as new to include the new chanel.
We should be able to edit this information as we do with any other content.
In addition, it would be nice to be able to apply globally fees/tax settings for new channels as they arise.
As it is now, every new channel we have to delete and read a tax and fee on EVERY listing.
30 votes -
Set fees globally in bulk
Many fees are the same for every property, or for large groups of properties. It's a huge pain to have to add every fee to each property individually. There should be an option to set defaults globally and then override them at the property level.
22 votesWe are planning to provide bulk edit capabilities for Fees and Policies, as we did for Main Property Settings. Once the feature is deployed, setting fees across your inventory (or a subset you select) will be done in a couple clicks.
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Ability to have multiple sub-unit levels
Expand the Sub Unit system to allow more layers.
Ex. if you have a property with 4 apartments. each with room for 4 people. Inside the apartments you have 2 bedrooms in each. Each Bedroom can be rented as a single room with shared bathroom and kitchen and each apartment can be rented as a single apartment.This is not possible today as you have to choose if you would like to rent out the whole property with 4 apartments as sub units or you want to rent out the 4 apartments with the rooms as sub units.
The best…
21 votes -
Pre-Arrival and eSign agreement combined option
Putting the 2 forms together provides a smooth low friction method to acquire all guest information and a signed agreement all on one page. The page should also allow guests to change the number of guests and update them back to channels as a change. We occasionally see guests book as one guest as a mistake or avoiding fees; however, once they understand the requirement, they correct the number.
A Pre-Arrival/Agreement Page (Guest Agreement) would require pertinent information(Names, Ages, ID, Acceptance, signature). The form could also have a "Required after X hours" trigger to alert the guest and agent that…
18 votes -
Change Airbnb listing location from General to Specific directly from PMP
As a PM, I need to disconnect the property from Hostfully to change the Airbnb listing’s address as Specific or General. The option to change it is in Airbnb is greyed out when connected to a property management software. We should be able to choose this in Hostfully.
16 votes -
Support videos in photos tab
We would want to feature videos of our different spaces / properties, just like property photos.
15 votes -
Configure agency split per owner per property
As a VRM I would like to have a different agency/owner split per property per owner. Right now, the same agency/owner split applies to all properties that belong to a single owner. Instead, I would like to have different splits per property per owner.
14 votes -
Add "Properties" button to the main menu buttons, it is being used constantly and should have direct access rather through drop down menu
Add the "Properties" button to the main menu buttons, it is being used constantly and should have direct access rather than through a drop-down menu, ideally to have a drop-down menu where you can just pick your property instead of scrolling them down.
Direct access to make changes in properties through the calendar view14 votes -
13 votes
We are checking whether Vrbo's API supports this.
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Description field only for Airbnb
I would like to have a description field only for Airbnb to have the 500 characters limit there and maintain the description field for the rest of the channels so it doesn't affect the description
12 votes -
Different security deposits for different platforms or ability to change deposit after booking
Ability to control security deposit by platform would be helpful for platforms like Booking.com which sets a maximum for the deposit.
In our case, we usually charge $500 security deposit for direct bookings, VRBO, etc, but booking.com limits it to $300, which is communicated to guests at the time of the reservation. So guests are expecting to pay a $300 deposit whereas their reservation within Hostfully has a $500 deposit due and there is not a way to change it.12 votes -
Allow for different commission rates per owners
I have multiple owner who have multiple properties with us. A few are in different areas and fall under a different commission bracket. Currently, there is no way to change commission rates for the property; instead it is connected to the owner. This complicates or eliminates our ability to utilize the financial reports.
12 votes -
Ability to Create Recurring Check-in and Check-out Restrictions
Currently, users must navigate to individual property calendars and apply individual Check-in and Check-in restrictions for each year.
However, check-in and check-out restrictions are often applied to holidays, so the need to restrict check-out on 12/25 occurs each year. Hostfully should have the ability to select specific dates (absent year) where check-in and check-out is not feasible. Moreover, specific days of a week/month would address holidays such as Thanksgiving.
12 votes -
Amenities - Alphabetized!
It takes me a very long time to go through the list of Amenities because it isn't alphabetized .... even if no one else wanted it that way, I would love the ability to be able to manage it so I can see it in a way that makes it much faster for me to go through ... also am very confused as to why the "Baby high chair" is listed under "indoor" amenities instead of under the "family" section. Would also be great to have the ability to add an amenity to a specific section (i.e. Fire Pit could…
11 votes -
Property images loading sideways
For the random issue of images loading sideways, can the support team add a "ROTATE" button? It will easiy/quickly resolve this issue.
11 votes -
Add more than 1 owner to the property
Have the possibility to add more than one owner to a property
10 votes
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