231 results found
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Credit card processing fee only applies to RENT but not to Total amount
Hi there. I'm using Stripe as a payment processor. I have added a Credit card processing fee 4% but it is only applies to RENT but not to all amount like Cleaning fee, taxes or pet fee, etc. I end up paying hundreds of dollars out of my pocket every month plus I receiving questions from the owners.
45 votes -
Fully support Airbnb photo tours with all room types
AIrbnb now has PHOTO TOUR.
In Hostfully it appears to map from "Where you will Sleep" in a photo.
Which is very confusing as it's no longer just where you will sleep. (hence why I wasn't using it).
It is now a way to setup the Photo Tour.
If you set it up directly on Airbnb, the next sync will override it and it will be undone.
Every ROOM must have a photo tagged to it before Airbnb will show the actual Photo Tour.
Can you update the description to show Photo Tour Mapping not where you will sleep and…37 votes -
Configure agency split per owner per property
As a VRM I would like to have a different agency/owner split per property per owner. Right now, the same agency/owner split applies to all properties that belong to a single owner. Instead, I would like to have different splits per property per owner.
36 votes -
Add Request to Book for Booking.com
Right now only instant book is available. PMs would like to use a booking request flow instead.
27 votes -
Pre-Arrival and eSign agreement combined option
Putting the 2 forms together provides a smooth low friction method to acquire all guest information and a signed agreement all on one page. The page should also allow guests to change the number of guests and update them back to channels as a change. We occasionally see guests book as one guest as a mistake or avoiding fees; however, once they understand the requirement, they correct the number.
A Pre-Arrival/Agreement Page (Guest Agreement) would require pertinent information(Names, Ages, ID, Acceptance, signature). The form could also have a "Required after X hours" trigger to alert the guest and agent that…
24 votes -
Ability to have multiple sub-unit levels
Expand the Sub Unit system to allow more layers.
Ex. if you have a property with 4 apartments. each with room for 4 people. Inside the apartments you have 2 bedrooms in each. Each Bedroom can be rented as a single room with shared bathroom and kitchen and each apartment can be rented as a single apartment.This is not possible today as you have to choose if you would like to rent out the whole property with 4 apartments as sub units or you want to rent out the 4 apartments with the rooms as sub units.
The best…
23 votes -
Support videos in photos tab
We would want to feature videos of our different spaces / properties, just like property photos.
21 votes -
Different security deposits for different platforms or ability to change deposit after booking
Ability to control security deposit by platform would be helpful for platforms like Booking.com which sets a maximum for the deposit.
In our case, we usually charge $500 security deposit for direct bookings, VRBO, etc, but booking.com limits it to $300, which is communicated to guests at the time of the reservation. So guests are expecting to pay a $300 deposit whereas their reservation within Hostfully has a $500 deposit due and there is not a way to change it.21 votes -
18 votes
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Variables for Rental Agreement
Use variables to auto-populate the rental conditions with the booking details such as booking ID, Channel, Rental Amount and Dates of stay
18 votes -
Change Airbnb listing location from General to Specific directly from PMP
As a PM, I need to disconnect the property from Hostfully to change the Airbnb listing’s address as Specific or General. The option to change it is in Airbnb is greyed out when connected to a property management software. We should be able to choose this in Hostfully.
17 votes -
Add "Properties" button to the main menu buttons, it is being used constantly and should have direct access rather through drop down menu
Add the "Properties" button to the main menu buttons, it is being used constantly and should have direct access rather than through a drop-down menu, ideally to have a drop-down menu where you can just pick your property instead of scrolling them down.
Direct access to make changes in properties through the calendar view15 votes -
Amenities - Alphabetized!
It takes me a very long time to go through the list of Amenities because it isn't alphabetized .... even if no one else wanted it that way, I would love the ability to be able to manage it so I can see it in a way that makes it much faster for me to go through ... also am very confused as to why the "Baby high chair" is listed under "indoor" amenities instead of under the "family" section. Would also be great to have the ability to add an amenity to a specific section (i.e. Fire Pit could…
15 votes -
Archive Photos without deleting them
I would love the option to archive photos without permanently deleting them, with the ability to unarchive them and make them live again. This feature would retain the captions and be especially helpful for managing seasonal photos.
14 votes -
Support cancellation policy at property level for Booking.com.
The issue is new property on Booking.com requires no prepayment and full refund policy until they clarify the listing so changing it from Channel level will affect all other listings. Really inconvenient.
14 votes -
Ability to flexibly remove turnover day for some specific dates
At the moment, it's not possible to open up a date which is turnover day, even when we uncheck the box "Prevent check-in on that day".
The only way is to change Turnover day to 0 temporary if there's any specific guest wanting to book that date, then quickly change it back to 1.
We want the Ability to flexibly remove turnover day for some specific dates
13 votes -
Ability to set different cleaning fees based on length of stay
Allow the cleaning fee to vary depending on the length of stay. For instance if a guest has a long stay of two months the cleaning fee should be double a typical 5 night stay.
13 votes -
Pre-Arrival form at property level
I'm working on the pre-arrival form. Some custom fields apply to one property but not the other. The problem is I don't have the ability to customize the pre-arrival form between properties. For example - for one property I need to know certain things. I don't need any of these questions for the other property and would prefer to send them a pre-arrival form with less customization.
13 votes -
Description field only for Airbnb
I would like to have a description field only for Airbnb to have the 500 characters limit there and maintain the description field for the rest of the channels so it doesn't affect the description
13 votes -
Rearrange or edit Rules in Fees and Policies tab in a property
I have a lot of Rules I add one at a time in the Rules section (bottom) of the Fees & Policies on each property.
Sometimes I want to change the order they show up or just edit one...
There is no way to do this.
I have to delete them all and add them all back.
Feature request is:
1) Edit existing Rules
2) Rearrange the order or Rules13 votes
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