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Property Management Platform - Web: Templates and Triggers

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trigger by non response time

This is for auto replies that kick in by a time based trigger of non response to a guest inquiry. This is for Guest inquiries and also current guests.

For example if a booking agent is really busy and 30 min has gone by and they have not responded to an inquiry. Then the auto reply would kick in so that the guest would get a response.

Ideally we could set the time frame. 30 min is just an example.

It helps a lot for OTAs like AirBnb that track how quickly we reply to inquiries.

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  • AdminThien (Admin, Hostfully) commented  ·   ·  Report

    Hi all. We released a trigger that you can set to send a message to Airbnbwhen an inquiry is received. Now you can check it in Templates & Triggers, Triggers.

  • AdminThien (Admin, Hostfully) commented  ·   ·  Report

    Hi all. We released a trigger that you can set to send a message to Airbnbwhen an inquiry is received. Now you can check it in Templates & Triggers, Triggers.