View Recipients in Scheduled Messages
Only message recipients for Hostfully reservations are viewable in the Scheduled Messages table. If you have multiple scheduled messages with the same scheduled time, there is no way to distinguish who the messages are going to or through which platform, e.g., Airbnb, VRBO, etc.
-
John Goodyear commented
Eric, this may have been there in the past but it is not now.
-
John Goodyear commented
Yes it is strange to see message messages to a vendor and you have no idea of the lead/guest it pertains to. Additionally, messages that got to vendors or staff have a reply of inbox@hostfully.com. This violates our branding and the replies never get to us...BIG problem if it is a cleaner or check-in person. Just add the lead/guest name like the message log has.
-
Hi Matt, we now show the recipient name in the scheduled message log. I will close this ticket. Let us know if you have any questions.