Send again easilly the confirmation mail of the reservation if the dates changes
When somebody modify their reservation we can not send manually a confirmation, i would like to resend it like in the message log, fire trigger again. Sometimes we change the dates with no money ajustment an we can not send something .
Martin Poitras
shared this idea
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AdminTed Nguyen (Admin, Hostfully) commented
Hi Martin!
Thanks for your idea of manually resending a confirmation email to guests. I believe that you're referring to the option to send directly in the Pipeline.
While it's not an available option, for now I would suggest 2 ways to resend the confirmation to your guests (when you change the dates, etc):
1. You can send it directly in the Inbox. Simply create a template with the desired variables (such as [$LEAD_CHECKIN$] / [$LEAD_CHECKOUT$] to give guests the new date change) and in Inbox, click on the black rectangle icon to choose the template to send to guests.
2. Create a trigger with the event "Booking Updated" for the above template to notify guests of changes.
I hope this helps!