Update how RELEVANT works in inbox for AirBnB Inquiries
We are missing inquiries from Airbnb as then you go to inbox, they don't show up when Relevant is selected. You have to choose ALL to see them and they are easily missed. I would think an inquiry is very relevant as it's potential revenue/booking.
FRB Rentals
shared this idea
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Thank you so much for updating this! I have another RELEVANT setting challenge around day of check-out not showing up, but will create a new request since this one is closed. Thank you again! - Rich / FRB Rentals
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AdminTed Nguyen (Admin, Hostfully) commented
Hi everyone!
I'd like to inform you all that we have just released the feature of recognizing Airbnb Inquiries in the system. Now when you go to the Inbox, the default setting (Relevant) will show Airbnb Inquiries.
Thank you so much for your patience while we work on this improvement.
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Jim Odom
commented
The default setting does not display inquiries, which I can't understand at all. Why would you filter out messages from prospective guests? That seems like a huge miss. Anyway, at the very minimum we need the ability to change that default setting to show all messages.
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Hi there, FRB Rentals team! Thanks for bringing this to our attention. We've received it and will consider this improvement next time we work on the Inbox.