Add which agent sent a message to the guest
Under each agent message it shows " Sent via Email April 02 2022, 10:30 am"
It would be very useful to have the agent listed here too. e.g. " Sent via Email April 02 2022, 10:30 am by <agent>"
It will make it easier to track agent responses in the booking thread
7
votes
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AdminTed Nguyen (Admin, Hostfully) commented
Thanks for your feedback, John! We've received it and will consider this improvement next time we work on the Inbox.