Triggers should automatically recognize the channel to send direct message or email
Currently you cannot send Airbnb messages via the Send Check-in Instructions, or Send Pre-Arrival Form; you will need to do it from the Inbox 2.0. In addition for Triggers you have to setup two triggers for every event you need. One trigger for Airbnb and one Trigger for all other channels. Ideally it would automatically recognize the channel as Airbnb and send an Airbnb Message or an email absed on the channel. This would cut triggers down by half and make it a bit simpler to manage.
Steven Johnson shared this idea
AdminTed Nguyen (Admin, Hostfully) commented
Thanks for your idea, Steven! We've received it and will consider this improvement in the future.