Include a Request to Book event in the triggers
For properties that have a Request to Book, there needs to be an event in the triggers to send an auto email to the guest. For Airbnb, not sure on other channels, but when a guest tries to book but does not meet requirements, they can submit a Request to Book. Right after they submit the request to book, we'd like to be able to send the guest an email or Airbnb message saying that once they verify their ID with airbnb, then they can be approved to book. This is a function that Hospitable has with triggers for New Request to Book.
Kana Gordon
shared this idea
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AdminTed Nguyen (Admin, Hostfully) commented
Hi Kana! Please note that our trigger event "New Inquiry Received" does support Airbnb Booking Request. You can refer to this article for further details: https://help.hostfully.com/en/articles/4623220-airbnb-inquiry-booking-request-auto-responses