auto-assign leads to the team member of your choice
Currently we can only enable lead auto-assignment to booking agents.
This feature does not work if my team is only made of managers.
Ideally I should be able to select any team member I want to auto-assign leads to, and this per property.
This has been released live.
Here is a video explaining this feature:
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AdminAlice (Sr Product Mgr, Hostfully) commented
You can now auto-assign leads to the team member of your choice, whatever role they have.
Here is a video explaining this feature:
https://www.loom.com/share/bdd6fd853711468383f0495b91d02744 -
Patrick McGoey commented
excellent
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Kelly commented
My company would benefit from this. Though I would ask that you can also choose a an over arching assignee that can also make changes if needed; ie in case the auto signee is on vacation, needs help adjusting something.
So if we could add 2 assignee's - Both assignee's would have complete access to adjust the reservation if needed. I have two hosts that deal with guest communication but I'd rather them not adjust the reservation on their own as they are still learning the software. I hope that makes sense!