128 results found
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Do not modify prices when Adjusting lead orders
It would be logical if and when a customer is making changes to their reservation, but when a Property Manager is making changes, on the back end, surely there should be prompts asking the editor if they wish to keep existing order and payment detail or adjust order detail to the changed property rate and/or dates? This seems logical to me. If you have multiple leads adjusting reservations for unforeseen circumstances and no warning prompt appears to the property manager when making changes, accounting's books would be a disaster.
4 votes -
Show Airbnb special offer warning on the order page
At the moment, it's hard to tell if an Airbnb booking is a special offer. It'd be helpful to show Airbnb special offer warning on the order page
1 vote -
Export order breakdown
We'd like to export invoices (orders) from the first quarter of 2024 for all the guests that outline everything that they paid. We need the visual of the order not just the information aggregated into a report
1 vote -
No show filter
Have the ability to modify the status of a reservation from 'Canceled' to 'No Show' for reporting purposes to avoid manual workarrounds on the reports.
1 vote -
Add & remove extra services charges to a booking
- we can add and remove a chargeable service to existing boooking
- have a payment link (Stripe) for an extra payment if required
- and I believe refund is already supported through order balance when it becomes negative (I hope)
- it has to work for any OTA, not only for direct bookings
This is useful if you want to charge for early check-in or late check-out, for example. And any other additional services an agency may have.
Best regards,
Alex1 vote -
Allow to create the payment for the balance link for the difference when modifying booking.
i want to have the option to send the payment balance link for the difference when modifying booking.
2 votes -
Unable to add extra note to archived leads
Ability to modify archived leads including Airbnb leads because we need to input Extra note/ Private note about guest's stay and other details.
1 vote -
Transaction ID seach bar in the Pipeline
Allowing Transaction IDs to be searched into the Pipeline filters
3 votes -
1 vote
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Envelope Icon in the Pipeline should show up if Check In instructions are sent via custom trigger
A host goes to the pipeline to make sure everything is done for the guest but the envelope only shows up when the check-in instructions are sent manually through the Pipeline. There should be an option to identify a trigger as the check-in instructions and for the envelope to show up when it is sent.
1 vote -
Bulk reservartions seperatly for the same guest
I want to close lets say 10 rooms for 1 person that will come with friends and family but they want to pay seperately. How i can make a bulk reservation and have the financial stats organised?
3 votes -
1 vote
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send pre-approval quotes through hostfully.
we would appreciate it if we could send pre-approval quotes through hostfully. The vrbo algorithm gives you boosts when you pre-approve renters so having the feature is not only convenient for the renter but also helps promote our listings in the long run.
5 votes -
Ability to show total tax (group taxes) in the lead order instead of tax breakdow
Ability to group taxes on the guest interface, so it would not show as separate items. It could be a deterrent because the guest might feel overhelmed seeing they are paying alot of taxes.
3 votes -
Hide Rate multiplier on lead detail
The rate multiplier is showing as a line item on lead details.
I want to have the option to hide it.
* Feedback: when adding a new "feature" maybe you should give the users options if they WANT to even use this feature instead of just implementing it with no choice.11 votes -
Have Rental agreement signed more than once
At the moment, the rental agreement can only be signed once. We need to send the rental agreement to both the owner and the guest, and have both signatures.
4 votes -
Manually mark that the pre-arrival form/ rental conditions has been completed.
Sometimes we need to have guests fill out a form outside of the PAF, and/or Rental Conditions and it would be really useful to be able manually mark that the form has been completed.
This would also be useful for returning guests to not have to complete again.
This way, we could not worry about triggers with the condition of having completed the PAF.3 votes -
1 vote
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Bookings generated by a PM should default to Instant Booking mode
The manual booking should remain in booked status after payment even if the property setting is booking request
2 votes -
Remove "View Order" link from Lead Modal for non-manager role
Remove "View Order" link from Lead Modal for non-manager role, as they can't access it anyway
2 votes
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