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Property Management Platform - Web

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85 results found

  1. I want to delete a guest from Guest Information page and guests' list (for example: a guest for testing purposes).

    1 vote

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  2. We should always consider what the guest has already paid in the order of the same lead, even if the Property Manager changes the property of the lead.

    1 vote

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  3. This feature would allow a host to keep track of how many guests were confirmed to have arrived, given early access, etc. With multiple people managing an inbox, or even one that is busy, it is hard to mentally recall if everyone has what they need to check in.

    1 vote

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  4. Make the Status dropdown into a multi-select, so that I could show just all On Hold and Booked items, for example.

    Add "Booking Date", "Status", and "Property" to the list in the Sort by drop down.

    1 vote

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  5. Pipeline: It is often useful to see everything in the pipeline EXCEPT archived leads.

    Add a "Hide Archived" checkbox that when checked, does not show any Archived items. Even just another dropdown option "All Except Archived" might do the trick?

    1 vote

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  6. 1 vote

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  7. In the pipeline tab there is a Link at the top where you can "see all customers". I would like the option to be able to add customer info manually. This would be amazing for when I meet people in person that say they want to come stay at one of my properties and I could just save their info in their directly. I can then send communications directly from their contact page. This would significantly increase workflow and help with marketing, etc...

    1 vote

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  8. We'd love to have a feature to show the payment processing fee and Hostfully processing fee on the order directly so we can easily subtract both fees when refunding the guests

    1 vote

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  9. When I change the rent manually on Pipeline, I want the rent I input manually to remain the same when I change the number of guest, as long as it's not exceeding the base guest.

    For example. my base guest is 10, I changed the rent to $100 manually on Pipeline. When I edit the lead once more with number of guests = 2 (which is <10), I expect the rate $100 to be kept, instead of the (dynamic) rate on pricing tab.

    1 vote

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  10. The customer suggested that the secondary email in a lead form should also receive the same communications as the primary.

    I've also had suggestions that emails from the Pre-arrival form should also receive the same emails as a primary guest.

    10 votes

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  11. Rebook option should be applicable for all lead statuses and all channels. Currently it's only available for archived direct bookings.

    7 votes

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  12. 1 vote

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  13. I want to be able to edit the email address in the guest profile, it's currently not editable and not reflected in the update of the lead email.

    1 vote

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  14. I would like to be able to do all these pipeline actions on bookings/inquiries in the Calendar rather than needing to move to the Pipeline to complete these tasks:
    - Mark as booked
    - Mark as paid
    - Place on hold / extend hold / revoke hold
    - Close lead
    - Cancel booking
    - Re-open (a closed lead)
    - Record a payment

    2 votes

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  15. Since emails are not provided in Airbnb leads, so it keeps error when we send "Checkin instruction" every time on Pipeline.

    I want to be able to send checkin instructions for Airbnb reservations from Pipeline that will go to Airbnb inbox.

    2 votes

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  16. As a VRM, I would like to have Nextpax logo in the leads in Pipeline page if leads come from Nextpax channel.

    2 votes

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  17. As a VRM, I want to be able to delete a customer profile in the CRM (in all customers page) as I don't want the test customers listed there.

    2 votes

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  18. Hi team,

    At the moment, on Order details page, it shows the detailed breakdown of each tax, and tax on a tax is on a separate line.

    It's your current design and it's not possible to change on UI for now.

    However, we'd like to show tax on a tax on the same line with tax it self, basically, the total of each tax, instead of having 2 lines for 1 tax.

    it's more the details for customer invoicing that we are interested in.

    3 votes

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  19. At the moment, the system only allows capital letter if it's the first letter of the guest's name, I want to capitalize the letter in the middle of the names (for example: McKeown).

    1 vote

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  20. 1 vote

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