Split "Transit" into Getting Around (public) and Directions (post-booking details) for Airbnb
As a PM, I would like to share certain transit information on the public listing and more specific how-to in the directions shared only with confirmed booking guests.
"Transit" section Hostfully is mapped to both Getting Around (public) and Directions (only shared after booking is confirmed) on Airbnb. The purpose for these fields are very different. "directions" may have more exact details about getting to the home, which is quite different from a public-facing "Getting Around" section
So they should be separated.
April Mai (work email)
shared this idea
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Jenn Watts commented
100% support this change. Having one field map to different listing locations, with different purposes and viewing "permissions" does not make sense. We have many complaints about this from guests and have had to start putting the content that would be in "Getting Around" into the listing notes as a workaround, and then not putting anything in the "Transit" section - else the general public would receive step-by-step instructions to locate the property without ever having booked it.
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Alejandra Alvarez Casellas commented
I did and they said it was a platform issue. It’s grayed out and cannot be updated in Airbnb. I’ll just have to remove the info for now to get around it and try between the 2 systems to display best info to guests.