Making links mobile friendly for Booking.com guests
We currently have to resend links to most BDC guests as the current links to the pre arrival form and damage deposit don't work-especially when try from a mobile as the links are broken.
5
votes

Hello Lee-Ann, would you please provide a screenshot of the problem, so we can see it in context? Thank you.
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When the payment is sent to Booking.com guests from Hostfully, it goes broken in BDC so guests fail to proceed the payment.
a workaround (ask guest to copy and paste) is not really ideal and not user-friendly so I prefer to have the link works when guests click on BDC inbox.