108 results found
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1 vote
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Digital Document w/ SMS link sending integration
The current digital document signing integration (DropboxSign) has a lot to be desired. We need a way to send requests via SMS, not just email. We all know Airbnb doesn't work with emails. This all needs to be automated. No copying Guest form email over to client email. That's not automation.
Added to this, allow people to add others who need to sign. Often contracts need each adult to sign a liability waiver. But digital contracts only have 1 person sign them. So we need them to be able to control that so it's not on the host to figure…
2 votes -
Recorse for confirmed, unpaid bookings if guests don't pay
At the moment, Vrbo and Booking reservations with failed payment will still come into Hostfully as confirmed unpaid bookings. If guests have already stayed or left, I want to have a recourse or protection in case they damage the property or don't pay.
5 votes -
1 vote
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Ability to use the info from the Pre-arrival form with Mailchimp
we collect all guest data with pre arrival forms so want that other guest information to be exported to marketing platform.
Also would like other segmented information on the guest exported.
Where they stayed property/city
When they stayed month/ season /date etc
Dob
Reason for stayingSo that marketing campaigns can be tagged to specific segments
Eg you stayed in Stanthorpe last winter book again this year before things get busy
2 votes -
Push Breezeway Add-ons / Pet cleaning turnovers
A new integration for Hostfully to send over Pet count to Breezeway can be very helpful so we can see when guests have pets. Pet cleaning turnovers require extra cleaning and take longer. So we need this info to be in Breezeway.
1 vote -
Send booking notes to Turno
We want reservation notes to pass over to Turno so cleaners can have access to them.
3 votes -
Integrate with CartStack
CartStack offers a bunch of cart abandonment recovery tools, so that PMs can market to guests who started a booking but did not complete it. CartStack already has integrations with Guesty, Hostaway, Track, etc.
1 voteWe suggest you contact the provider and ask them to integrate to the Hostfully API.
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Integrate with Stripe's Checkout product for Chargeback Protection
Hostfully widget is a custom integration, this is why property manager cannot enroll in Chargeback Protection. Per this article "Stripe Checkout" is a must
Stripe's Checkout information
https://stripe.com/docs/payments/checkoutHow to enroll in chargeback protection
https://support.stripe.com/questions/qualifying-payments-for-chargeback-protection8 votes -
Improve Charge Automation integration
Charge Automation has a good product that fills in some gaps Hostfully has. While there is already an integration, the booking flow for direct bookings becomes very clunky if using Charge Automation with Hostfully. This video shows how that could be significantly improved.
https://www.loom.com/share/29709bca5e9d469fb9fbd635bcfca62a?sid=c791f8a4-e78e-46de-8c3b-17e827d9abe2
2 votes -
4 votes
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Add more logs to find out the root causes for disconnection with Integrations/channels.
Add more logs to find out the root causes for disconnection with Integrations/channels. Create a fail alert if a service disconnects without user initiation for over 5 minutes.
1 vote -
Set up an integration with Rental Guardian (for insurance)
Can you PLEASE set up an integration with Rental Guardian? They provide great insurance for short-term rental hosts and guests. They will also provide insurance for properties in Canada now too. Everything you currently have is for US only (I have called them). As a Canadian Host, I would really like to have a seamless way to have extra coverage for my direct bookings.
4 votes -
Integrate with Guest Guru
Launch AI messaging or integrate with a platform like Guest Guru where we can easily answer messages.
11 votes -
Integration with AirDNA
AirDNA is creating a full suite of tools for investors and hosts. Their dynamic pricing tool is more affordable than other options and includes the performance data and analytics for investors within the price. It would be great to add them as an integration option for dynamic pricing.
2 votes -
Ability for data to export to Quickbooks as accounts receivable records instead of sales receipts
I tried calling Quickbooks regarding the matter and they said that it is not possible on their end to change how the data is coming into Quickbooks. I wish to change the data export settings for Hostfully to allow the data to come into Quickbooks as accounts receivable records instead of sales receipts
2 votes -
Integrate with Bidnstay
I am told it allows possible guests to bid on last min openings in the calendar to fill open dates.
1 vote -
Move guest communication from Hostfully to Breezeway
I want to move guest communication to Breezeway due to a new Breezeway program called "Breezeway Assist" which is a 24/7 inbox monitoring option.
1 vote -
Integrate with Hello Guest Screen
Integrate with Hello Guest Screen for a customized guest experience.
1 vote -
Add "additional charge option" for other channels
Security deposit is collected automatically for BDC reservations processed by Hostfully's payment processors (for example: Stripe). I don't want to collect security deposit and would like a hold on the card instead (auth & capture process).
At the moment, additional charge option is only applicable for direct channel. I want this to work for other channels such as Booking.com.
10 votes
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