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189 results found

  1. Easily know the number of stays booked by a customer, in the customers tab, it will be great to know how many days or stays they did in the past. We can send them advantage or benefit

    3 votes

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  2. Customize email notification when the pre-arrival form is submitted. i.e. change MAIL guest for MAIN guest

    1 vote

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  3. I always need to click on the reports under Recent reports to know the date range I've run, which is time consuming. I want the report to show which date range I've chosen under Recent report, so I don't have to click on each of them to know the date range I ran.

    I also need the ability to adjust the name of the recent reports I've run so I can easily trace back in the future (like I can do in my offline folders)

    1 vote

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  4. the Statement Variable is not fit for purpose for Owners as it contains Guest data that generates numbers that do not add up intuitively unless you can see the Guest payment, not HOST payout
    // My proposal, rmove the GST (5%) (Alberta, Canada) line item as it is being calculated on the GUEST SERVICE FEE which is NOT shown on the statement and NOT relevant to the HOST payout details. Its relevant for the GUEST PAYOUT details.

    1 vote

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  5. Currently I can only run reports for all properties/ 1 property at a time. I want to be able to select multiple properties and run a report with one click.

    1 vote

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  6. 1 vote

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  7. When creating an enhanced report, Owner Blocks and Agency Blocks should be recognized as reservations or its own separate category that can be included in the report. This is very critical when looking at financials and occupancy.

    17 votes

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  8. The situation occurs when a booking imported from Rental United does not have a source, such as Booking.com, Agoda, etc. This also happens when there are bookings from other offline sources such as travel agency, etc. We can add tags on the lead modal but cannot pull it into Enhanced Reporting.

    There are only two fields which are Guest tags and Tag (hasTag), none of them can pull the tag we add from the lead modal. It would be great if there is a field to support that so we can have more information in the report for further analysis.

    5 votes

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  9. I don't have the guest tag to use trick number 8 in report to extract guest data for returning guest.

    It would be more easier if we have the template report to extract returning guest data without this step.

    1 vote

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  10. Enable to edit the email content when sharing the report with the owner to make it more professional and personal

    2 votes

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  11. Please create an easier way to print a failed refund report.

    1 vote

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  12. There should be a report that collects all Due Owner (Net) amounts after adjustments from all owners. This way, the finance team can process payments to owners in bulk.

    This approach will be more convenient for accounts with many properties and owners.

    2 votes

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  13. Do we have any way on how to run the report for the calendar blocks we have? Thank you!

    4 votes

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  14. is there a way for the daily report to go out at 8am instead of around midnight?

    3 votes

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  15. 3 votes

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  16. Currently, I only can choose daily/ weekly/ monthly in Frequency field.
    I want to choose a specific date instead.
    For example, I need it to say it will send Monthly for the upcoming month on the 25th. The report is being sent to a team that needs to schedule their tasks for the upcoming month so getting the report on the 1st is not helpful.

    5 votes

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  17. Include the inquiries and quotes sent in the logistics report for marketing purposes.

    1 vote

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  18. When property managers or owners click on reports older than one year (e.g., from 2023), they get an error page with no prior warning. To improve user experience, please add a clear UI indication (e.g., tooltip or banner) that reports older than one year will not be accessible. This will help manage user expectations and prevent errors.

    1 vote

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  19. 1/ Transaction Status or Error Notes or Payment Details
    To distinguish a successful transaction from a failed transaction.

    2/ Adding Transaction time would provide the customers the real time when the transactions made, it could be helpful for their reference

    3/ Adding option to filter by channel

    4/ Finally, including the variables (related to a transaction details) in Financial Reports (Enhanced Report) would help save effort for customers switching back and forth checking on the booking details and the transaction details

    4 votes

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  20. 2 votes

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