51 results found
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Owner adjustment table should include "Notes" (and maybe allow selecting columns)
Recent changes to the UI for owner adjustments is overall good, but there's two changes that are not good and I'd like you to pass this feedback to your product team.
We NEED the column for Notes to be visible in the table, as it was before the latest update. We use Name to categorize the expense and Notes to spell out what it was. Now I have to painfully click into each row to see if I logged something properly. This is a huge time suck by hiding that.
1 vote -
Guidebook variable
It would be great to have variables collecting information from the splash screen feature. This way introduction messages can be personalized for all guests based on the information they provide, this would make the guidebook personalized for everybody and not only for guests with secure links (ie. instead of the introduction saying "Hey there" could say "Hey Marcos" based on the first name they provide on the splash screen)
1 vote -
Show time with date in Guest History
In the CRM feature where I can look at a guest profile, in the Guest History section, please add a time stamp next to the date. When we have guests submit multiple quote requests on our website, it’s helpful to be able to see which order they came through so that I know which is most recent.
1 vote -
Temporarily disable email on guest profile
Add a Don’t Email check box on a customer profile that would prevent them from getting messages. This could be very helpful when doing admin changes on a booking and you don’t want it to trigger emails.
1 vote -
Make your site accessible
The grey small font is so hard to read! I need to have my browser on 150% zoom to see it!!
2 votesWe are adjusting the font as we revamp pages. You'll see easier to read font on pages like the inbox, property list, dashboard and pipeline. We'll keep doing this on each new page we work on!
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Pay utilities bill automatically through Hostfully
I want to be able to pay utilities every month automatically through Hostfully. For one house, I have to pay 2 bills on a monthly basis, i.e electricity and internet). I want to control when it is paid and also edit the card details on the monthly payment. I want to connect the DEWA and etisalat accounts to Hostfully for monthly payments (these are the 2 firms to which I make utility payments)
1 vote -
Where do I find the SMS text number that people can use to message us on Hostfully? I would like to provide the number in our house manual
Where do I find the SMS text number that people can use to message us on Hostfully?
I would like to provide the number in our house manual
1 vote -
1 vote
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Update check-in/check-out time in PMS when a guest purchases early check-in or late check-out via Guidebook Marketplace
Currently, when a guest purchases early check-in or late check-out from my Guidebook Marketplace, it requires me to manually go into that guest's reservation and adjust their check-in/check-out time. It'd be nice if the Guidebook and PMS were automated so that the check-in/check-out time on the PMS side would update automatically after the purchase on Marketplace.
6 votes -
Improve cleaner assignment
Because we are a hotel with multiple cleaners, we are unable to utilize the turnover function you created. Instead, we have made our cleaners associates so they can view the calendar. I noticed in my dashboard (as manager) I can see a summary of notifications which show which properties have a check out and check in for the day. This is unfortunately not visible to agents... but we would really like for it to be. This would allow our cleaners and maintenance personnel to see exactly what rooms are turning over that day so they can get to work without…
3 votes -
Dark mode option
Add dark mode option in settings for Hostfully PMP
3 votes -
2 votes
Thanks, we are fixing this as we redo pages. On future pages, you'll see a nice new breadcrumbs menu that will make navigation much easier.
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Let hosts subscribe to Hostfully updates
The product release notes are already published on Hostfully's website, so it seems like it should be easy to set up a subscription button that pushes update notifications out as soon as they're posted.
1 voteIn the meantime, you can check out the page https://updates.hostfully.com/
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Improve Owners display on the Owners page
I would like to see all owners under the Owners Tab without having to click on the first letter of their first name or search in the search box. The search box and the alphabet option should only be a filter option when you have dozens of owners.
12 votes -
1 vote
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Preview a new property during the set up process
Have a way to preview your property during the set up process without having to go "live" first. This would enable the manager to preview the look and feel for the end user and catch any mistakes, as well as offer the homeowner a chance to see the property before it goes "live" as well (in the case where a property is managed by a company or another person)
2 votesThank you for this valuable idea. It will be reviewed shortly.
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Auto refund feature should work for Booking.com reservations
While checking with Davut, we're advised that the system won't auto refund if it recognizes the reservation is from Booking.com.
The auto refund feature should work for all reservations whose payments are processed via Stripe.
1 vote -
multiple guidebook categories for one location
I have several restaurants in my guidebook that have a full bar as well as a restaurant. Currently it is necessary to list the restaurant twice separately as a restaurant and as a bar. It would be more convenient to just select the restaurant once and then be given the option to add multiple categories related to the restaurant.
1 vote -
iCal blocks for Airbnb should not showed in Logistic Reporting or Quickbooks.
I have connected a couple of properties to the Airbnb calendar of the owner via iCal, which is causing the owner's bookings from Airbnb to appear in check-in report, even in Quickbooks.
It would be great if these bookings should not appear there as the owner takes care of them.
1 vote -
Make jobs show up within the export calendar iCal feeds, similar to how bookings show up
I'm hoping to be able to use an external service like ResortCleaning which will read the Hostfully iCal but right now jobs aren't showing up within the iCal export.
3 votes
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