169 results found
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Remove the security deposit amount from the TOTAL in the new eDBS Booking Widget
In the new version of the Direct Booking Site, guests see the security deposit amount INCLUDED in the total price. This should be removed as it misleads guests from the real price of their reservation.
11 votes -
"From price" on booking widget
The pricing on the booking widget is now displayed the total of the nightly rate, including non-optional fees but it's said "per night" which is not correct, as cleaning fee is charged per reservation, not per night. There should be a note saying "all fees included"
12 votes -
Pet fee with scope "per stay" can apply automatically to direct booking.
I have a pet fee with a scope "per stay" as I charge a one-time pet fee no matter how many pets guests bring.
However, with the new Direct booking site, this fee is automatically applied to all direct bookings, even though the guest does not bring pets. It should only apply if the guest selects pets in their booking.
Therefore, I have to change the scope to "per pet" while it's not completely correct because I don't charge a pet fee based on how many pets guests bring.
7 votes -
Cookie Consent Banner and Google Analytics Consent Management
Current situation
The Direct Booking Site currently does not provide a built-in way to:
Display a cookie consent banner to website visitors.
Prevent Google Analytics from tracking visitors until they have provided consent.
Requested improvement
Add cookie consent functionality to the Direct Booking Site that allows agencies to:
- Display a cookie consent banner when visitors first access the site.
- Obtain and store the visitor’s consent.
- Prevent Google Analytics and other non-essential tracking scripts from running before consent is provided.
2 votes -
Display Taxes Separately from Fees During Direct Booking Checkout Flow
Currently, taxes added to a property are displayed as fees during the Direct Booking Site checkout flow.
Taxes should appear under a dedicated “Taxes” section/label instead of being grouped together with fees. This would provide clearer pricing transparency for guests and help differentiate mandatory government taxes from property-specific fees.
5 votes -
Improve Direct Booking Site
Currently, there are 2 issues I have observed on the Direct Booking site: No Occupancy limits for Infants & Pets to show for the guest when they make a booking, and infants not being added to the booking after being booked.
It would be great if we could enhance these features for the Direct Booking Site.
2 votes -
Allow hiding the Pets option in the guest selector
Some of our properties don't allow pets currently have no way to hide the Pets option in the guest selector, which may confuse guests during booking.
Requested improvement: Allow us to hide the Pets option when pets aren't allowed, so the guest selector reflects each property's booking policies.
1 vote -
Featured properties on booking
Featured properties - Right now, you have to click all the properties to be featured on the site since there is not a "see more" button if you want to feature just a few properties to make the landing page less cluttered. I've had people respond back to me that they didn't see the property they stayed at last year and I have to tell them to do a more detailed search :( There is also not a way to arrange your properties how you want. Sometimes I have new properties that I want to feature first to gain interest…
1 vote -
Guided Setup Wizard
Introduce a wizard to make the setup process easier and more intuitive
1 vote -
Customize Minimum Price on the Booking widget
Currently, with the new version of the direct booking site, the price calculation of minPriceOverYear on the Hostfully Direct Booking site is now (the lowest night price + tax rate % + non-optional fees + non-optional taxes).
But I would like to not show the non-optional fees on that minimum price, so it would be great if we could customize the min price of the booking widget to define the amount to display.
3 votes -
Be able to edit system messages on the booking widget.
When a guest goes to book, there are some messages in the process that would be ideal if we could edit that message.
In the screenshot below, if a guest is attempting to book outside of the booking lead time, we'd prefer to have a note that tells guests to contact host directly, for example.
And, if the property is set to 0% at reservation, it would be very useful to be edit the message that says something like, Thank you for your payment, when they have not paid anything.3 votes -
Be able to add Whatsapp contact link in the direct booking site.
Please add a floating WhatsApp logo icon so clients can directly text me on WhatsApp
2 votes -
Improved Default Map Zoom on the Direct Booking Site
The map on the Direct Booking Site is zoomed in too closely by default, making it difficult to view the locations of properties. Guests have to manually zoom out every time they visit the map.
2 votes -
Ability to edit and manage different languages of the Hostfully direct booking site
Currently, the language displayed on the Hostfully Direct Booking Site is determined by your browser’s language detection. But some languages are not patchy.
It would be great if we could edit and manage different languages of the Hostfully direct booking site
2 votes -
Allow bold or basic text formatting in Direct Booking Site descriptions
It would be very helpful to support basic text formatting options in descriptions, for example bold text or simple rich text controls. This would significantly improve readability and guest experience on the Direct Booking Site, while giving PMs more control over how their content is presented.
7 votes -
Extend Hold for Direct Booking Reservation by Custom Options
I would love to be able to choose for how long I extend an individual reservation hold. Instead of the flat agency setting (currently set to 24hrs), it would be good to have a a few custom buttons to extend for 1hr, 12 hrs, 24 hrs (and ability to customise each preset)
3 votes -
1 vote
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Re-enable the use of Revyoos on the Hostfully Direct Booking Website.
The new DBS does not allow for the use of the Revyoos widget anymore. It would be great to have this re-enabled.
1 vote -
Improve visibility of upsell options (e.g., pet fees) earlier in the booking flow
Currently, optional upsell items (such as pet fees) are only displayed later in the booking process, around the “Confirm and Continue” or payment stage. This can make them easy for guests to miss.
It would improve the user experience to surface these options earlier in the flow — for example:
After guests input the number of guests
Before clicking “Book Now”
Or as a dropdown/selectable option earlier in the checkout process
This would make upsells more visible and intuitive, and could potentially increase adoption and reduce confusion for guests.
Use case:
Property managers want guests to clearly see and select…4 votes -
4 votes
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