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Property Management Platform - Web

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131 results found

  1. I want to upload SVG file for agency's logo, but this file type is not supported yet.

    1 vote

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  2. In the direct booking site, I want to be able to manage which field I want to require the guests to fill in before bookings.

    I also want to have the ability to customize (for example: name the button "Book Now") the direct booking site

    1 vote

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  3. In the search page, I want to use the drop-down of the property/cabin name instead of locations.

    I want to have ability to customize/select which fields to be used in the search in direct booking sites.

    1 vote

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  4. Filters on direct booking site: min room, min price, amenities, others

    15 votes

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  5. When activated, the minimum price rule does not seem to generate the desired prices.

    We have a 2-night minimum across the portfolio, but choose to activate the "minimum price rule" so that website users can choose a 1-night stay if they are willing to pay the 2-night rate. However, the price shown for a 1-night stay always seems to be higher (sometimes significantly higher) than the price for the same stay extended to 2-nights. Something is off.

    2 votes

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  6. We upload high resolution images for our properties, so that any scaling that needs to be done by various platforms starts with the best possible quality.

    When the new DBS went live, it looks like it's using the full resolution. This means it's downloading dozens of 15-20MB images for each property, which is obviously very slow.

    AirBNB, as one example, rescales the listing images into webp format for listings. Not sure what other platforms do, but it would be nice to have the high resolution images in hostfully, and push those out to platforms that support it to let them…

    2 votes

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  7. Incorrect deposit percentage and balance due date on payment link when it's extended checkout date

    Step to reproduce

    • Booking is fully paid
    • Extend checkout date
    • Send payment link again
    • Check the payment information on the Payment link and ensure that the deposit percentage is set to 50%, as indicated on the Property Settings page. This should reflect the actual deposit amount, after any changes have been made. Additionally, please note that the Due Date should still correspond to the original booking date.

    We find out this is really confusing for both guests and us. It should be updated according to…

    1 vote

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  8. Similar requests have been made on this portal, and marked as "functionality already exists." However no explanation has been provided, and as far as I can tell there is no documentation on how to accomplish this.

    There is a way to add tags to guests in the "my-clients" page, but this tag does not seem to do anything. It is not visible on the guests reservation, and is not a filterable variable for reporting, or a triggerable element for messaging. Therefore the ability to simply tag guests is entirely worthless.

    What is needed is a system where you can flag…

    40 votes

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  9. Inventory sharing between Hostfully users. Similar to Streamline's service StreamShare. EX: One Hostfully user in North Florida could share inventory with a Hostfully user in South Florida if both parties agree to a profit share partnership. Built in affiliant % from the Hostfully platfrom.

    1 vote

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  10. For the new DBS, it shows full Agency information, including Agency name, phone number and website. I don't want my phone number to be shown there. I'd be better if we can adjust what can be shown on the footer.

    2 votes

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  11. Min Stay Requirements available for Discount codes. Etc 20% off bookings (2 nights required)

    4 votes

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  12. Possibility to have different direct booking sites from the same agency and use it as different branding. manage properties but I'd like to have different tier of properties under different branding instead of lumping them into the same direct booking site

    3 votes

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  13. Allow the "Enter a brief message" box to be optionally required by the Host to force the user to provide some information about their stay(Helping qualify guests and prevent parties etc.)
    Also, allow the Host to personalize the description text message from "Enter a brief message" to something else with a character limit.

    1 vote

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  14. I would ideally like to change how we come up in a search. I.E. our listing doesn't come up unless a group of 6 or more is looking for a home

    2 votes

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  15. For now it will show expired if the discount code is not input or not fully input. It would be nice if there is a message to show them the reason

    I want the error message to appear only after checkin/check-out is filled.

    1 vote

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  16. Discount codes with same names could not be created but currently there's no warning message upon their creation

    1 vote

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  17. I would love a condition related to number of nights & nightly rates (less than, equal to, greater than).

    5 votes

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  18. As a VRM, I want to add a discount code to send to all past guests which they can only redeem once.

    7 votes

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  19. I want to have the main property photo displayed in the DBS link when sending it on Whatsapp.

    1 vote

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  20. We just had a guest book without entering their last name. Can you update this so the first name / last name are mandatory for a new booking?

    14 votes

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