132 results found
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Custom cancellation policy for Booking.com
We use Stripe. Booking.com (BDC) payment timeline depends on the cancellation policy. I want to add "Custom" cancellation policy as an option for BDC to allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.
4 votes -
Support seasonal cancellation policies
VRBO has a new feature where you can have different cancellation policies for different times of the year. How to a use this feature with Hostfully. VRBO won't let me edit the cancellation policy. It would be great to have ability to create cancellation policies for different period.
4 votes -
Conditions Upselling items
Be able to select more than 1 of the service and select service per night.
For example, the breakfast price is based on one person, so if 2 people are staying they have no option to buy 2 breakfasts
If they are staying for 2 or more nights, there is no option to add breakfasts for additional mornings
2 votes -
Have a cleaning fee option under VRBO
I recently looked at the details of a guest's fees who booked through VRBO. Instead of stating "cleaning fee" it said admin fee. I went to change it on Hostfully and realized there is not a drop-down box for cleaning. Can Hostfully add it as I know VRBO does allow cleaning fees.
1 vote -
Support Non-XML plans for Booking.com
I would like to have the opportunity to set non-XML plans for my Booking.com properties via API. We need weekly and monthly rate plans as they are great revenue generators.
5 votes -
1 vote
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Ability to force sync for all listings for Airbnb
At the moment, we can only force sync at property level.
let say i change my cancellation policy in all my listings and i did it with my bulk edit tool
i have to click one by one in the sync button to push the update to Airbnb instantly.
I'd like to force sync to multiple or all properties at once to save time
1 vote -
Ability to snooze listing for Airbnb only
I need to snooze a listing on Airbnb temporarily but I need the property show on Hostfully calendar to check upcoming bookings.
However, snoozing the listing on Airbnb is overridden by Hostfully. The only way is deactivating the property in Hostfully but then I cannot view the bookings.
It's really inconvenient.
1 vote -
Booking.com commission saved on lead level
Currently, BDC commission is only tied to the transaction level and the transaction must be processed by a payment processor. This means that reservations paid through payment by booking.com (PBB) or outside of the Hostfully system and manually entered into PMP will not show the commission in the report. I am requesting that the BDC commission be based on the lead level, so that it is always present regardless of payment status or method.
6 votes -
Airbnb fees under the lead
like I said, I understand that. But whoever at Hostfully negotiates with Airbnb, if they could ask for that to change, that would make a difference in being able to book these Airbnb referrals. It doesn’t do us any good to know after the fact when the customers are questioning their total fees before booking and we have no idea what those are. I hope that makes sense to you now.
1 vote -
Short-term and long-term cleaning fee on Booking.com
I want to apply short-term and long-term cleaning fee on Booking.com just like Airbnb does
1 vote -
1 vote
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Integrate with Homestogo.com
We should be able to book on Homes To Go and integrate as we do with VRbO Airbnb and others.
1 vote -
Submit and withdraw Airbnb trip change requests in Hostfully/ Change requests auto expire after a certain time
When a guest or Property Manager (PM) submits a request to change their reservation, a temporary block will be placed in Hostfully PMP. If the PM or guest does not respond to the request, the temporary block will remain in PMP. I want to be able to submit, manage and withdraw Airbnb trip change requests in Hostfully; or make trip change requests auto expire after 24 hours, for example, so I don't have to withdraw the request from Airbnb to remove the block.
2 votes -
1 vote
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Remove property from google search once the account is canceled
When an account is canceled, Hostfully should not display the property when searching for it on Google.
1 vote -
Able to modify the direct booking site layout with the smaller map layout
with the new direct booking site, your design uses almost the entire page for a map, and it frankly just does not look good, and in our opinion is not a good use of space.
I would like to request the ability to modify the layout so the map is not as prominent as it is? Has anyone else commented on this?4 votes -
Add Airbnb cancelation options
Cancel Airbnb reservations do not have all the same options as Airbnb. there should also be an option that the guest isn't following your rules
2 votes -
2 votes
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4 votes
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