187 results found
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Adding photos in the check-in instruction section under propertie
Adding photos in the check-in instruction section under properties, will not only improve the guest experience, it will also be time saving for the property manager, as he or she will have to answer less questions from the guest. Photos are also universal, so in many cases guest that don't understand English or the languages Hostfully support, can still access the property effortless. I know other PMS does have it.
Furthermore it is easier to show the guest where to park their car or.
1 vote -
Show photo tag as dropdown list
For the photo tag on photo tab, I need to type the name the same with the tag list. There should be a drop-down for it at least
1 vote -
Ability to set different cleaning fees based on length of stay
Allow the cleaning fee to vary depending on the length of stay. For instance if a guest has a long stay of two months the cleaning fee should be double a typical 5 night stay.
2 votes -
Support cancellation policy at property level for Booking.com.
The issue is new property on Booking.com requires no prepayment and full refund policy until they clarify the listing so changing it from Channel level will affect all other listings. Really inconvenient.
1 vote -
Add the bed sizes as a category under 'amenities'
Add the bed sizes as a category under 'amenities'. Since, the bed sizes are checked off under the main settings tab when setting the bedrooms, couldn't this easily be added to the property's listing information?
1 vote -
2 votes
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Create an option for a minimum reservation amount
I'd like the ability to set a minimum reservation value. This would be similar to the minimum nightly rate, except that it would apply to the total rent amount rather than each night.
For example, if I had a minimum nightly rate of $100 and a minimum reservation value of $150 then a two night stay would be $200 minimum while a one night stay would be $150 minimum.
This is related to the existing "minimum price rule," but a little different.
1 vote -
Offer Check-In instructions in different languages
Guests receive an automated message in a specific language, but the variable "check-in instructions" from the property page can not be created in multiple languages. Many guests receive a german message, but the access instruction in that message are in english, this is a very bad guest experience.
1 vote -
Multiple split payment options
Be able to choose different split payment options for the same property
4 votes -
Ability to set "Hold Duration" at property level
That hold duration under agency settings affects all properties we only wanted to set one hold duration for at least 24 hours for one guest and property
1 vote -
Long-term and short-term rental taxes
I want to automatically apply a 11.57% rental tax rate for short-term stays and a 1.5% rental tax rate for long-term stays (over 30 days) when guests book, depending on their stay duration.
2 votes -
Able to customize the calculation of Fees and Taxes with % value
Currently when setting up a fee or tax with % value, they are only based on the Rent amount. It would be great if we could decide either Rent or Rent + Cleaning fee or the Total amount of the lead or whatever to apply the fee or tax
2 votes -
Change error description to avoid confusion
When updating Description tab, it gives error "The limit for number of characters for summary field is 500 inclusive". It appears there's no Summary field. The error is referring to Long description field.
It'd be more user friendly if you can specify which field needs to be updated, Here in this case: Long description field.
2 votes -
1 vote
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Turnover rule for not allowing same-day check-ins
Turnover rule for not allowing same-day check-ins/ checkouts because I don't want a check-out and check-in on the same day.
Additionally, guests often request a late checkout and an early check in. Having the separation allows me to grant the request and still give my cleaners enough time to service the house.
1 vote -
Able to delete the common space on property setting
Each time, I want to delete the common space, I have contacted CS to delete it from back end. I want to have the option to delete the common space on the property setting UI directly.
3 votes -
2 votes
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Promo codes without expiration, and with a specified minimum stay.
Two separate asks I suppose:
(1) Ability to create a code without an expiration date
(2) Configure codes for a minimum night stay so that we can tier offers (ex 10% off when you stay 3 nights, 20% off for 10 nights)1 vote -
Add go back button for Manage Local Recommendations under Property Main settings
At the moment, it's not possible to Go back from Manage Local Recommendations section. Please help add a Go back button there.
1 vote -
Have the bulk edit option for the primary point of contact for your Booking.com listing from the Hostfully property's main settings.
I want to have the option to choose the primary point of contact for your Booking.com listing from the Hostfully property's main settings.
1 vote
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