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93 results found

  1. We want to edit the text "deposit payment" on the payment link because we are charging guests the full amount at reservation: https://prnt.sc/jTsWNIenwjbg

    1 vote

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  2. As a VRM, I want to add a discount code to send to all past guests which they can only redeem once.

    5 votes

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  3. I want to be able to send long-term and short-term cleaning fees to direct channel, similar to Airbnb.

    1 vote

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  4. Many guests have questions they wish to clear up before booking and won't book unless they contact you first.

    4 votes

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  5. on the direct booking site, I want to see all properties in one calendar and then see availability and then book.

    1 vote

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  6. We just had a guest book without entering their last name. Can you update this so the first name / last name are mandatory for a new booking?

    10 votes

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  7. When a prospective guest gets to my direct booking page, I want them to see all available properties with prices and star ratings.

    6 votes

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  8. I want to provide non-refundable discount for direct bookings. Currently this option is only available for Airbnb channel.

    4 votes

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  9. Ability to adjust property description for Direct booking site only such as input the information that Airbnb Superhost and VRBO Premier Host.

    It would be great to have some way to make the hostfully page have a different description. I'm sure many of your owners/hosts have this distinction of super host, etc. Would be great to be able to advertise that on our direct booking site.

    This way when people find our website either through previous guests and/or social media campaigns, they know that we are a trusted host based on our experience with Airbnb and VRBO, but they don't…

    2 votes

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  10. Currently, discount codes are not editable, which means you would have to delete one and recreate it - but if you try to use the same code, it won't allow it.

    It would also be extremely beneficial if you could make discount codes for a long period of time but with exclusions, for example:
    If I created an off peak promotion and I wanted it to be valid between October 1st - April 1st but I did not want it valid for peak holidays like Christmas/New Year (16th Dec - 2nd Jan), February half term or Halloween. It would be…

    17 votes

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  11. Add number of bedrooms as a search field on the direct booking website

    5 votes

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  12. As a Property Manager I would like reviews from direct booking guests to go into a "pending" status for me to review, edit and approve before posting to my direct booking site or pushing through the reviews API.

    4 votes

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  13. Once a guest places a booking, there's a message popping up: "Now, you can check your booking details and prepare your trip, start your free Hostfully account"

    That’s strange wording, even for users using the out-of-the-box website (e.g Boostly).

    the guest doesn't really know or care about "Hostfully" and that Hostfully goal is to support PM customers in enhancing the brand, not trying to compete with PMs to "own" the guest Please remove that language.

    2 votes

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  14. Please include a line item in the computation that shows the long stay discount. Airbnb does this and it is helpful for the guest to see that they benefited from a long stay discount. Otherwise both the guest and the host are guessing whether the length of stay discount was included in the calculation.

    12 votes

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  15. It would be great to be able to generate all of our direct booking properties on a map in a single view so the guests could have a general look on what we have and where our properties are

    1 vote

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  16. We want to narrow down the search based on the property name. For instance, we want certain locations to show up on a single link whether it's searched or created. Also any other with the same name multi-unit.

    Either have CMS control where you can select a property and add it to a page. Just Like the feature or all, but with your selection, that can then be titled filled or like any other property. This would have a separate link so I can share these locations specifically and help people narrow down options. Another way is having an option…

    1 vote

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  17. Lodgify feature - When collecting payments (before checkout), do we have policy and quote workflow? Where when she selects "returning guest" and she collects less upfront and allow them to pay over a period of time before staying, such as 20%, 30%, 50% etc

    1 vote

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  18. I want to send service provider notifications when a service has been purchased both as part of a booking, and when guests buy it from the guidebook.

    1 vote

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  19. It is unnecessary and confusing. Pay today - states the total amount due and then the credit card collection section should follow. Instead - followed by "pay today" is "deposit payment and deposit due" - stating the same amount as pay today unnecessarily and confusing the guest because it states that it is a "deposit" making them think that they get this money back. PLEASE delete this "deposit" unnecessary section. Thank you!

    1 vote

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  20. It would be nice if the hero image on the webpage worked with the phone image. I created a hero image in Canva. Looks good on webpage, but really bad when you pull up DBS on phone.

    3 votes

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