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125 results found

  1. Filters on direct booking site: min room, min price, amenities, others

    18 votes

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  2. 6 votes

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  3. Similar requests have been made on this portal, and marked as "functionality already exists." However no explanation has been provided, and as far as I can tell there is no documentation on how to accomplish this.

    There is a way to add tags to guests in the "my-clients" page, but this tag does not seem to do anything. It is not visible on the guests reservation, and is not a filterable variable for reporting, or a triggerable element for messaging. Therefore the ability to simply tag guests is entirely worthless.

    What is needed is a system where you can flag…

    51 votes

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  4. At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.

    However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.

    For example: https://downloads.intercomcdn.com/i/o/971442851/abefbdedf8df5d7e0ed110e6/Screenshot+2024-02-22+at+7_08_25%E2%80%AFPM.png?expires=1709175593&signature=e0b5371acb036469dbe83ca8a605ce72805d623880614a820d699edf4fe3ac60

    2 votes

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  5. Greece Greek legislation requires displaying the license number for each property on all real estate rental portals. I need you to add the ability to display license numbers for each property on the direct booking page.

    5 votes

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  6. the logo with the line red. We just need like a property listing without a brand name and logo to share to other companies so they would contact us, I would appreciate if you can give me answer as soon as possible

    1 vote

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  7. I want to upload SVG file for agency's logo, but this file type is not supported yet.

    1 vote

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  8. In the direct booking site, I want to be able to manage which field I want to require the guests to fill in before bookings.

    I also want to have the ability to customize (for example: name the button "Book Now") the direct booking site

    1 vote

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  9. When activated, the minimum price rule does not seem to generate the desired prices.

    We have a 2-night minimum across the portfolio, but choose to activate the "minimum price rule" so that website users can choose a 1-night stay if they are willing to pay the 2-night rate. However, the price shown for a 1-night stay always seems to be higher (sometimes significantly higher) than the price for the same stay extended to 2-nights. Something is off.

    2 votes

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  10. Incorrect deposit percentage and balance due date on payment link when it's extended checkout date

    Step to reproduce

    • Booking is fully paid
    • Extend checkout date
    • Send payment link again
    • Check the payment information on the Payment link and ensure that the deposit percentage is set to 50%, as indicated on the Property Settings page. This should reflect the actual deposit amount, after any changes have been made. Additionally, please note that the Due Date should still correspond to the original booking date.

    We find out this is really confusing for both guests and us. It should be updated according to…

    1 vote

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  11. It appears that captions don't appear on direct booking site when viewing photos.
    I’d think it’d be good if they were displayed somewhere.
    They have relevant and important information.
    It'd be great if captions can be shown there.

    5 votes

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  12. Possibility to have different direct booking sites from the same agency and use it as different branding. manage properties but I'd like to have different tier of properties under different branding instead of lumping them into the same direct booking site

    4 votes

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  13. Inventory sharing between Hostfully users. Similar to Streamline's service StreamShare. EX: One Hostfully user in North Florida could share inventory with a Hostfully user in South Florida if both parties agree to a profit share partnership. Built in affiliant % from the Hostfully platfrom.

    1 vote

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  14. For the new DBS, it shows full Agency information, including Agency name, phone number and website. I don't want my phone number to be shown there. I'd be better if we can adjust what can be shown on the footer.

    2 votes

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  15. As a VRM, I would like to be able to adjust the header (Extra services you may request with your booking) in the checkout page for upselling items as We think that our header will make more sense for our guests who wanted to add those add-ons.

    4 votes

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  16. Allow the "Enter a brief message" box to be optionally required by the Host to force the user to provide some information about their stay(Helping qualify guests and prevent parties etc.)
    Also, allow the Host to personalize the description text message from "Enter a brief message" to something else with a character limit.

    1 vote

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  17. I would ideally like to change how we come up in a search. I.E. our listing doesn't come up unless a group of 6 or more is looking for a home

    2 votes

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  18. Please include a line item in the computation that shows the long stay discount. Airbnb does this and it is helpful for the guest to see that they benefited from a long stay discount. Otherwise both the guest and the host are guessing whether the length of stay discount was included in the calculation.

    24 votes

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  19. We just had a guest book without entering their last name. Can you update this so the first name / last name are mandatory for a new booking?

    16 votes

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  20. Unblock the check out date of the previous guest on Hostfully's website. It looks like this date isn't available for guest's to book when it is available. Worst case - block 1/2 the date for the checkout, but that is not necessary. It should only show available because that night is available for a booking, yet it is showing blocked. My owner's cannot have this.

    1 vote

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