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Property Management Platform - Web

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100 results found

  1. I don't want the inquiries coming through as they are not true inquires. They are guest drop-offs, people who have left at checkout without confirming on the Direct Booking site.

    1 vote

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  2. I want to provide non-refundable discount for direct bookings. Currently this option is only available for Airbnb channel.

    4 votes

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  3. Add number of bedrooms as a search field on the direct booking website

    5 votes

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  4. As a Property Manager I would like reviews from direct booking guests to go into a "pending" status for me to review, edit and approve before posting to my direct booking site or pushing through the reviews API.

    4 votes

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  5. When a prospective guest gets to my direct booking page, I want them to see all available properties with prices and star ratings.

    6 votes

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  6. The price on the search result page should reflect the discount when the guest applies the matching date range with the discount condition (as shown on the individual property page).

    2 votes

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  7. I run a photo studio rental space business with 4 unique studios that require the entire management portfolio of Hostfully. The only caveat is that I need bookings by the hour rather than the day.

    Our system is currently using a hodge podge of applications to create our user experience. It would be wonderful to use a singular platform for communicating and hosting our studio renters. I wonder how simple a customer calendar solution could be for this? My requirements are the following:

    1. Replace the check-in/check-out day with a check in by the hour, check out by the hour.

    2. Once…

    1 vote

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  8. It would be nice if the hero image on the webpage worked with the phone image. I created a hero image in Canva. Looks good on webpage, but really bad when you pull up DBS on phone.

    3 votes

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  9. Right now, one of our client's properties that we manage is listed at the bottom of the direct book site on the left side when scrolling properties. While our properties that we own are listed above. I'd like to be able to move this property up the left side that shows all properties.

    2 votes

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  10. We just had a guest book without entering their last name. Can you update this so the first name / last name are mandatory for a new booking?

    11 votes

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  11. Please include a line item in the computation that shows the long stay discount. Airbnb does this and it is helpful for the guest to see that they benefited from a long stay discount. Otherwise both the guest and the host are guessing whether the length of stay discount was included in the calculation.

    12 votes

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  12. When you do a query for certain dates and click on "email property list" I do not like how it gives a total. I want it to show the nightly rate in the email instead.

    4 votes

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  13. After guest count (i.e. finding a place large enough for their group) the next most important thing to a would-be guest when searching for a property is that it has the amenities they are looking for. Right now, people have no way of knowing which properties have their preferred amenities other than clicking into each property and searching around for it in the listing details or photos. This is painful and makes for a poor experience!

    Guests need to be able to filter properties based on amenities. To avoid having that get too unruly, you could start with just the…

    5 votes

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  14. Similar requests have been made on this portal, and marked as "functionality already exists." However no explanation has been provided, and as far as I can tell there is no documentation on how to accomplish this.

    There is a way to add tags to guests in the "my-clients" page, but this tag does not seem to do anything. It is not visible on the guests reservation, and is not a filterable variable for reporting, or a triggerable element for messaging. Therefore the ability to simply tag guests is entirely worthless.

    What is needed is a system where you can flag…

    28 votes

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  15. Specifically, we have owners who like to offer gifted stays for for friends/ family and they want to pay for cleaning too. When we create discount codes for them to easily book, we want to have the option to not have the guest pay a cleaning fee as well.

    2 votes

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  16. Currently, discount codes are not editable, which means you would have to delete one and recreate it - but if you try to use the same code, it won't allow it.

    It would also be extremely beneficial if you could make discount codes for a long period of time but with exclusions, for example:
    If I created an off peak promotion and I wanted it to be valid between October 1st - April 1st but I did not want it valid for peak holidays like Christmas/New Year (16th Dec - 2nd Jan), February half term or Halloween. It would be…

    17 votes

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  17. Right now prospective guests are REALLY struggling to understand how much our properties cost. It's the number one question we get from people who are searching on our direct booking site.

    The problem is that there is no way to compare prices across properties other than drilling down into several property pages open in several tabs and entering dates and guest count info in each one.

    It would be much easier to enter the dates and guest count once in the main search and see the total displayed under each property's tile. It's nice that there's already the ability to…

    3 votes

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  18. As a PM I would like to have up to 500 characters to respond to a guest review so that I can be very detailed about my response. Right now, there's a limit of 255 characters.

    3 votes

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  19. Make all sections of a listing page as moveable widgets so that an operator/manager can decide how to order the information on public listing page. This will greatly improve marketability and ensure that the information that guests find most important is closest to the top. For instance, after "Description" should come "The Space," "The Neighborhood," and then "Other Things to Note" far below the fold -- closer to the House Rules Section.

    7 votes

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  20. As a VRM I would like the discount code dates ranges to be inclusive of the start and end dates so that it is very clear to me what the valid dates are.

    Right now, the valid date range doesn't include the Start and End dates.

    7 votes

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