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Property Management Platform - Web

Property Management Platform - Web

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90 results found

  1. At the moment, changes to a reservation need to be initiated by the guest or by the Property Manager on Airbnb. I want to be able to edit it through Hostfully.

    1 vote

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  2. In Pipeline > Lead Modal > Client Information tab, I want to be able to type the letters to easily search for a country or language.

    1 vote

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  3. Ability to select the default lead status on each team member account when creating a new lead.
    The default is "Hold". A lot of the times we create these for a "booked" clients, and the team always forgets to change the status t in the add lead page before creating it.

    1 vote

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  4. 1 vote

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  5. I want the option "Issue a refund" option to remain when a security deposit refund is refunded or scheduled, so that I can issue a different/ larger amount (cleaning fee refund, extra guest fee refund, etc.) without having to do that from Stripe/PayPal directly.

    1 vote

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  6. I want to delete a guest from Guest Information page and guests' list (for example: a guest for testing purposes).

    1 vote

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  7. We should always consider what the guest has already paid in the order of the same lead, even if the Property Manager changes the property of the lead.

    1 vote

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  8. This feature would allow a host to keep track of how many guests were confirmed to have arrived, given early access, etc. With multiple people managing an inbox, or even one that is busy, it is hard to mentally recall if everyone has what they need to check in.

    1 vote

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  9. Make the Status dropdown into a multi-select, so that I could show just all On Hold and Booked items, for example.

    Add "Booking Date", "Status", and "Property" to the list in the Sort by drop down.

    1 vote

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  10. Pipeline: It is often useful to see everything in the pipeline EXCEPT archived leads.

    Add a "Hide Archived" checkbox that when checked, does not show any Archived items. Even just another dropdown option "All Except Archived" might do the trick?

    1 vote

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  11. 1 vote

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  12. In the pipeline tab there is a Link at the top where you can "see all customers". I would like the option to be able to add customer info manually. This would be amazing for when I meet people in person that say they want to come stay at one of my properties and I could just save their info in their directly. I can then send communications directly from their contact page. This would significantly increase workflow and help with marketing, etc...

    1 vote

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  13. We'd love to have a feature to show the payment processing fee and Hostfully processing fee on the order directly so we can easily subtract both fees when refunding the guests

    1 vote

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  14. When I change the rent manually on Pipeline, I want the rent I input manually to remain the same when I change the number of guest, as long as it's not exceeding the base guest.

    For example. my base guest is 10, I changed the rent to $100 manually on Pipeline. When I edit the lead once more with number of guests = 2 (which is <10), I expect the rate $100 to be kept, instead of the (dynamic) rate on pricing tab.

    1 vote

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  15. The customer suggested that the secondary email in a lead form should also receive the same communications as the primary.

    I've also had suggestions that emails from the Pre-arrival form should also receive the same emails as a primary guest.

    10 votes

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  16. Rebook option should be applicable for all lead statuses and all channels. Currently it's only available for archived direct bookings.

    7 votes

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  17. 3 votes

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  18. 1 vote

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  19. I want to be able to edit the email address in the guest profile, it's currently not editable and not reflected in the update of the lead email.

    1 vote

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  20. I would like to be able to do all these pipeline actions on bookings/inquiries in the Calendar rather than needing to move to the Pipeline to complete these tasks:
    - Mark as booked
    - Mark as paid
    - Place on hold / extend hold / revoke hold
    - Close lead
    - Cancel booking
    - Re-open (a closed lead)
    - Record a payment

    2 votes

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