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Property Management Platform - Web

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118 results found

  1. Remove "View Order" link from Lead Modal for non-manager role, as they can't access it anyway

    2 votes

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  2. Be able to customize the booking IDs which include the needed information such as property name, check-in date, and series number,

    1 vote

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  3. When manually adding leads into Hostfully, can we choose to the lead source instead of showing everything as Hostfully leads? This can help to easily identify the original booking channel for each guest.

    1 vote

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  4. Current behavior:

    when a booking.com reservation's property is changed,
    => the roomId is changed on Pipeline.

    => The property name need to change manually in Hostfully.

    Request:

    When one reservation modification has been made, the change should be applied for both roomID on Data tab and the property/unit name on Lead Details page. Otherwise, it can confuse users.

    1 vote

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  5. Hello, is there a "variable" for the next check-in date? I am looking to put this in a message for my inspector/handyman, in stating the checkout of the current stay and including when the next check-in is, in case there is something to be fixed, he knows how much time he has to fix it.

    3 votes

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  6. 2 votes

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  7. At the moment, the rental agreement can only be signed once. We need to send the rental agreement to both the owner and the guest, and have both signatures.

    2 votes

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  8. Ability to add active Discount codes to the order from Agency's side and avoid the guest forgetting to add it when booking.

    2 votes

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  9. When a guest submits an inquiry/request, they select the add-ons from the payment flow and those appear in the Lead modal as a Service, which is not editable. However, sometimes we need to adjust that amount or remove it, but we're not able to do that.

    I understand we can use "Add line item" with a negative amount to adjust it, but it's not a good route. So if we're about to modify the Service from the Lead modal, it would be much more helpful.

    3 votes

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  10. 1 vote

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  11. I want a printer -friendly button in Hostfully so I can print out the order with the entire breakdown of all the charges and taxes separately .

    4 votes

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  12. Showing cancellation policy when the booking is created in the lead modal so we know which cancellation policy was used and if we have to refund to guest or not.

    1 vote

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  13. 1 vote

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  14. Make the Status dropdown into a multi-select, so that I could show just all On Hold and Booked items, for example.

    Add "Booking Date", "Status", and "Property" to the list in the Sort by drop down.

    3 votes

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  15. When adding a new lead, the default is set to On Hold. This is a really item to miss. It would be better to NOT have a default here, and do not allow a lead to be saved until one of the options is selected. This will force people to make sure they are choosing the correct setting for each new lead.

    2 votes

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  16. Current behavior:
    If guests enter the telephone numbers with double code, it will be imported with the wrong format.

    => We would like the system to automatically detect the country code and remove the redundant if guests accidentally add area code 2 times.

    1 vote

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  17. Yes i saw it just desapointed as I need this just for a certain amount of client not all of them. So now I will need to change the system for only one transaction here in there not very fonctional

    2 votes

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  18. In the rare case we receive a double booking, it will be useful to receive a notification so we are aware of the situation and can take immediate action.

    4 votes

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  19. Sometimes we need to have guests fill out a form outside of the PAF, and/or Rental Conditions and it would be really useful to be able manually mark that the form has been completed.

    This would also be useful for returning guests to not have to complete again.
    This way, we could not worry about triggers with the condition of having completed the PAF.

    1 vote

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  20. bring the real information, not the total order amount. If the guest already paid something to be discount. I wish it could be automatic. Show a real statement, without have to include an extra line. What I understand is that, each time I need to send a statement to a Guest, I should include an extra line.

    4 votes

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