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244 results found

  1. As a PM, I would like the ability to opt for Stripe's Checkout integration to allow guests to pay with Apple Pay.

    8 votes

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    completed  ·  2 comments  ·  Integrations  ·  Admin →
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  2. As a PM, I want the system template "Invite guest" should show in the list of System templates for me to make edits. At the moment, I need to manually select and modify it from Inbox

    4 votes

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  3. The new calendar view is Monday first, then Sunday last. But it's always been Sunday first, Saturday last. When drilling into reservation details, it's also Sunday first. Please adjust to be consistent and stick with Sunday first. It's very confusing.

    5 votes

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    1 comment  ·  Calendar  ·  Admin →
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  4. As a VRM, I want to have the option to allow owner to view the booking value = total rent - Airbnb host fee - agency commission.

    1 vote

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  5. The new calendar is great. Thank you.

    It would be helpful to remember the filter conditions when we return to the calendar enquiry. As it stands all conditions are dropped and we have to continualy re-enter them. We do a lot of work from within the calendar area and it would help to preserve the set of properties we are working on rather than lose them every time we return to the stacked calendar view.

    4 votes

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    1 comment  ·  Calendar  ·  Admin →
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  6. Currently, even when there is a message send failure, it shows as sent in the mobile app. This got us in trouble a few times when we looked at the app and assumed messages had gone through, but then we logged into the desktop version, and we saw that it had the red box around the message saying it had not been delivered. It's honestly hard to rely on the mobile app for much of anything except checking for booking notifications because we can't sms, whatsapp, or use templates either.

    2 votes

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    0 comments  ·  Mobile  ·  Admin →
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  7. Currently, you can create a block on the App. However, it is very glitchy and we have trouble actually creating a block on the calendar. Secondly, it would be fantastic if we could modify a block or remove a block from the app. The app does not allow any editing or cancelling of a block until you get back to desktop.

    2 votes

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    0 comments  ·  Mobile  ·  Admin →
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  8. Have access to our templates on the mobile app,

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  9. I see the the form has been updated so it can be customized. However it now asks for both the ID and the Passport of the guest. We only require one of these. I have been getting pushback from guests who do not have a passport. Please remove one of or combine these fields.

    23 votes

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    This has been completed. The form now only refers to government IDs, whether they are a passport or any other official government ID. This should remove the confusion associated with mentioning passports.

  10. It's not truly full screen now, which leaves you with the "scroll within a scroll" (i.e. there are two righthand scroll bars, one for the browser and one for the calendar). Those are always a pain to work with, and make it difficult to find the bottom (left-right) scroll bar.

    That would also make it possible to remove the silly dead space at the top where it says "[Agency] Properties Calendar"

    2 votes

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    completed  ·  3 comments  ·  Calendar  ·  Admin →
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  11. When guests send attachments on Airbnb or email (respond to inbox's email thread with attachment), the corresponding conversation page should include the attachment in the thread

    1 vote

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    1 comment  ·  Mobile  ·  Admin →
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  12. 'Duplicate' button for recreating a custom report that may need to be duplicated. This is an easier customer experience than our current process of using the URL and replacing text within that URL to duplicate a report. Some of are not tech savvy and we need to consider this when making a process for user's to follow. The current process is too development minded and it can be simpler and more customer focused.

    2 votes

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  13. With amenties being such a huge search filter being used, the API connection on Hostfully should reflect every Airbnb amenity since their new updated list a few months ago.

    18 votes

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    • it would be really nice to have the direct link to the property listing page back again at the top right.

    • it is impossible to see the dates of a month when these are booked. See screenshot attached. It would be good to show the dates above the booked dates

    • back-to-back booking does not always have the white space in between. see screenshot attached

    • mouse over shows Channel, Guest Name, # adults and price. It would be nice to have check in/out date mentioned as well.

    Hope this helps ;)

    3 votes

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    2 comments  ·  Calendar  ·  Admin →
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  14. I love the new Central Calendar. I would like to see out for 12 months, rather than 6.

    3 votes

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    completed  ·  2 comments  ·  Calendar  ·  Admin →
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  15. We should be able to have the pre arrival form (as we have all other communication with guests) in other languages, not only english.

    18 votes

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  16. It would be so wonderful to have the option for an automated response to inquiries. I came from Hospitality.com and REALLY got used to my inquires having an automatic response from me and not having to stress about that response time. I'm desperately missing that feature and hope it can be added to Hostfully in the near future. Thank you!

    3 votes

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  17. Ability to block certain dates on a mobile application would be helpful when you are on the go

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  18. The owner portal does not color code the calendar to show which booking platform was used. Please make the owner calendar color coded as well so our owners can see which platforms the bookings are coming in from.

    8 votes

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  19. Automatically delete a cancelled job from the calendar, or at least make it an option

    2 votes

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    completed  ·  1 comment  ·  Calendar  ·  Admin →
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