Primary contact on Booking.com
The primary contact on Booking.com needs to be the booking agent not the Admin of the Hostfully Account.
At least remove the syncronization so we can enter the good information because when I make the change it went back the next day.
The customer contact me instead of the agent. It doesnt make sens.
13
votes
Hari-Mara Martin
shared this idea
We have added a picklist on the property main settings to select the primary contact for each property. More can be found in this help article.
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AdminTed Nguyen (Admin, Hostfully) commented
Hi Hari! Thanks for your feedback. Right now we present the first person in your team as the primary contact on Booking.com.
An improvement ticket has been filed to allow you to assign a team member to be Booking.com Primary Contact. We will keep you updated as soon as there's any progress.
(Edited by admin)