Rental agreement should be automatically updated when a reservation is modified
When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:
1/ New check-in and check-out dates
2/ New total of nights
3/ Signature from the last transaction made from payment link
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Phung Dang commented
Sometimes guests make mistakes when signing the rental agreement. It would be helpful if I could reset the rental agreement in my account, rather than reaching out to Hostfully Support for help.
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first_name_unknown last_name_unknown commented
Changing the property name is also important as we sometimes have to move guests or guests request to switch properties prior to their stay. Right now we can change the property in Hostfully, but the Rental agreement does not change nor can it be re-signed.
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Morgan Cody commented
We almost always have guests extend their stays. It is becoming more and more important that we can update a rental agreement.
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Jerry Inman commented
I just had an extension to an upcoming stay. It did make the guest re-sign the rental agreement, but the dates did not change. I have to explain this to the guests. looks bad as they are reaching out to me like I didn't make the adjustment. Looks sloppy.. I know it's planned, but this needs to be fixed.