Messages that Fail to Send show as Sent in Mobile App
Currently, even when there is a message send failure, it shows as sent in the mobile app. This got us in trouble a few times when we looked at the app and assumed messages had gone through, but then we logged into the desktop version, and we saw that it had the red box around the message saying it had not been delivered. It's honestly hard to rely on the mobile app for much of anything except checking for booking notifications because we can't sms, whatsapp, or use templates either.
2
votes
Daniel Solid
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Apologies for this issue that was overdue.
Any message that failed being sent will now show with a red stroke on the mobile app
