232 results found
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Support "New transaction" event in Triggers.
I want to notify the guests when there are new transactions added to their bookings
1 vote -
Remove language template from a System Template
There's no "Delete this template" option for system templates so it is not possible delete a language template.
4 votes -
Allow PDF in Pre-arrival Form > Government ID file
I want to allow uploads of government ID files in PDF form in our Pre-arrival Form. It'd be great to display supported file types next to the upload field so that guests are aware of what can be uploaded. Currently, PDF files are not supported.
4 votes -
Group templates and triggers
Group templates and triggers by specific property or unit number.
47 votesAbility to sort the triggers table is planned.
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Same-day checkin trigger
Add a trigger "same day checkin" for complex condition.
I had a guest schedule a booking on the same day as their checkin, however, it was after the time period set for my checkin instructions to be sent to them. I had to manually send my instructions to the guests since my checkin instruction email is sent 24 hours prior to their arrival.
9 votes -
Is there a way to set a condition that if the age entered = 18+, then the custom field is required?
Add condition formulas on the pre arrival form or custom fields
2 votes -
Do not receive a notification when guests completes the pre arrival form
Have the option not to receive an email when a guest completes the Pre-arrival form
4 votes -
Stop Future Automated Messages Feature
It would be amazing for PMs to have the ability to stop all future automated messages (such as review request templates) if the guest had an issue during their stay to prevent a bad review from coming, an automated message can remind them to leave a review.
The other scenario where this can benefit is if the guest caused damage and you do not want to send any follow-up automated messages to remarket to them to come stay again
3 votes -
Notification when a guest leaves a review that is less than 5 stars
Have the PM notified when receiving a review from a guest that is less than 5 stars
6 votes -
Be able to edit airbnb guest reviews before they go out
It would be really helpful to be able to edit guest reviews before they go out to Airbnb guests.
20 votes -
Resend triggers if the lead's dates were modified
Triggers should fire again if the lead's dates have changed. For example "X days before stay starts".
1 vote -
1 vote
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Have internal thumbnail image as a variable for quote messages.
The internal thumbnail image shows up on the Available Property List, but not the quote or alternative properties messages. It would be great to have those thumbnail images appear in the other messages as well. Or, have those as variables that can be added to messages!
1 vote -
Be able to create a trigger based on guidebook marketplace purchase.
As there is a system template to notify the agency when a guidebook market place purchase has been made, it would be really useful to have a trigger that would allow us to customize the recipient of the notifications.
1 vote -
Have ability to create a trigger event for "Awaiting guest ID" booking on Airbnb
I want to have a separate trigger to send message for Airbnb booking that is confirmed, but is "Awaiting guest ID".
1 vote -
Support trigger for only Instant Book event
I want to add a trigger to send only to Instant Book.
1 vote -
Show phone-number country code in signatures
Since we work with international clients, it would be usefully that the variables [$AGENCYSIGNATURE$] and [$AGENTSIGNATURE$] display the full phone number INCLUDING the country dialing code.
Currently the phone is displayed as "771234567" : all number sticked together and without 0 before, so it's wrong for both for national and international clients.
5 votes -
Option to prevent certain triggers to fire for returning guests
We have several return guests and I do not want them to have to fill out the pre arrival form and rental conditions every time they book. However, I do still want them to receive every other trigger that we have created for their stay. We wish to have a way to stop that template that includes our pre arrival form from being sent out to specific guests who have stayed with us before. We want them to receive all other triggers that are helpful for their stay with us but we don't want the template that has our rental…
7 votes -
5 votes
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New variable for pulling the available property with an agency web link
I need to have a variable to pull the available property with an agency web link, not DBS link for "Email Property List"
As an example: for instead when an available property is:
Elegant fully furnished 3-room apartment! (UID: 6a070957-9fae-47f3-882a-58d6096cbadf) then it should show the weblink: https://www.topselectvisit.com/property/6a070957-9fae-47f3-882a-58d6096cbadf1 vote
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