170 results found
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Ability to bulk edit guest email address from lead's client information tab
Ability to bulk edit guest email address from lead's client information tab
1 vote -
Allow to resend quote for lead in status 'quote_sent'
It should allow Property Manager to send quote again from Pipeline even though lead status has been changed to 'quote_sent' as sometime, guest negotiates for a better deal and we need to send quote again to the guest.
3 votes -
TravelStaytion's logo to be shown in the lead modal
I want the TravelStaytion's logo to be shown in the lead modal. Right now, reservations from Hostfully, Vrbo, Airbnb show logo in the lead modal but not for TravelStaytion.
1 vote -
Lead modal - Creating new booking
When we make a new booking, scrolling for the start date is perfectly fine, but then we need to scroll again for the end date by scrolling from today's date instead of a date after check-in. Can the date box be set that it starts automatically on +1 day? Currently, we need to scroll from TODAY for the check-out as well, which is a waste of time if the check-in date is already established as a future date.
1 vote -
See cancellation date and time on the lead modal
How am I supposed to know to refund the guest or not based on my cancellation policy if I don't know the cancellation date?
For example Ruben Aguilar cancelled and I don't know if he cancelled w/in 24 hours of booking or not.
9 votes -
Improve the UI for lead modal to be mobile-friendly
When viewing the lead modal via a browser on a mobile device, it is not mobile-friendly. The buttons for View Order, Create a Job, and Message are overlapping the x icon to close the lead modal, making it difficult to close the lead modal or click on any of those action buttons.
1 vote -
1 vote
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Display rate multiplier in order details
Rate multiplier amount should appear in Lead modal to avoid confusion. I have cases where total rent is less than Rent amount because of rate multiplier of -25%
5 votes -
Expose externalBookingId information if present for lead created via API
Currently, the lead modal only displays the externalBookingId for leads originating from Airbnb, Vrbo, or Booking.com. However, when leads are created via the API, whether through an Agency API key, channel integration, or website integration, and an externalBookingId is provided, this field does not appear in the lead modal.
Please expose the externalBookingId in the lead modal UI for all leads where this field is present, regardless of the source. This includes leads created via the API.
2 votesWe'll be looking into it - if we can reproduce, this is more a bug than a feature request.
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Airbnb alteration for special offered bookings should keep the original price
When altering an Airbnb special offer booking from Pipeline, alteration (by choosing 1 more nights) kinda reset calculation to default ones, which is higher then the original quote guest books.
This will cause confusion to guest as they see the price is way much higher than it should and possibly guest can cancel. So when altering a special offer, the original quote should remain plus the additional rent for extra nights added which would be more helpful.
2 votes -
Enable Payment Transfers Between Bookings
I would like to request the ability to transfer payments between bookings. We recently had an issue where a guest had to be moved to a different property. We need a feature that allows us to transfer the payment from their original, canceled booking to the new one.
1 vote -
Discounts should appear under Rent instead of Fees in booking breakdown
Vrbo new listing discount or any discount should appear under Rent section instead of Fees section because it's deducted from Rent amount actually
4 votes -
Be able to close a request without it showing up in the name search.
Guests often send multiple inquiries, which makes it difficult to locate their current booking in the pipeline. You have to click through each inquiry to find the correct one.
1 vote -
Filter for unpaid reservation
Be able to use a filter to show unpaid reservations
4 votes -
Pipeline - Ability to select multiple properties in drop down filter
The filter function for pipeline under "properties", create a drop down list that allows you to click multiple properties to filter by, not just 1 at a time!
Or - add the "property tag" filter option.
Either way, I want to be able to filter out properties that I do not manage so only my properties are shown in the pipeline.
As a large company with several managers we are currently unable to filter out each others' properties, so leads/inquiries get lost on the pipeline...
1 vote -
Auto-Tagging Repeat Guests
If a guest makes a repeat reservation with the same email address, it would be nice if Hostfully would tag that guest automatically so we know it's a repeat guest. We host hundreds of guests a year so we try to remember names when we see them come through, but we obviously can't recognize every name and tag it
4 votes -
No show filter
Have the ability to modify the status of a reservation from 'Canceled' to 'No Show' for reporting purposes to avoid manual workarrounds on the reports.
3 votes -
Booking.com leads - Actions tab - Change Stay date
Automatically calculate the additional amount when changing the stay date of Booking.com reservation from Hostfully. At the moment, we have to manually calculate the new price when changing the checkout date for extend.
4 votes -
Automatically Cancel Unpaid Reservations After a Set Time
It would be extremely helpful to have an option to automatically cancel unpaid reservations after a defined number of hours. This would help prevent calendar blocks due to unpaid bookings and reduce the need for manual follow-up or cancellations.
1 vote -
Per-night rent is not showing in new lead modal
In the new lead modal, you cannot see per-night rent amount like the old modal which is hard for us to compare with the daily pricing. It would be helpful if there is a dropdown list of per-night rent.
2 votes
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