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125 results found

  1. Update the property name on pipeline when modifying BDC reservation

    Current behavior:

    when a booking.com reservation's property is changed,
    => the roomId is changed on Pipeline.

    => The property name need to change manually in Hostfully.

    Request:

    When one reservation modification has been made, the change should be applied for both roomID on Data tab and the property/unit name on Lead Details page. Otherwise, it can confuse users.

    1 vote
    received  ·  0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
    How important is this to you?

  2. Order statement variable

    bring the real information, not the total order amount. If the guest already paid something to be discount. I wish it could be automatic. Show a real statement, without have to include an extra line. What I understand is that, each time I need to send a statement to a Guest, I should include an extra line.

    8 votes
    1 comment  ·  Pipeline & Lead Assignment  ·  Admin →
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  3. Allow search by phone number

    It would be awesome to type a phone number into the "Search" bar and have it pull up the corresponding reservation, if it is in the system. We will have guests contact us by phone and it can be surprisingly challenging to figure out who they are/where they are staying.

    2 votes
    1 comment  ·  Pipeline & Lead Assignment  ·  Admin →
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  4. "variable" for the next check-in date

    Hello, is there a "variable" for the next check-in date? I am looking to put this in a message for my inspector/handyman, in stating the checkout of the current stay and including when the next check-in is, in case there is something to be fixed, he knows how much time he has to fix it.

    3 votes
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  5. Show nightly rate in the receipt to the guest

    2 votes
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  6. Ability to edit / delete a service from Lead modal

    When a guest submits an inquiry/request, they select the add-ons from the payment flow and those appear in the Lead modal as a Service, which is not editable. However, sometimes we need to adjust that amount or remove it, but we're not able to do that.

    I understand we can use "Add line item" with a negative amount to adjust it, but it's not a good route. So if we're about to modify the Service from the Lead modal, it would be much more helpful.

    3 votes
    received  ·  0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  7. Pipeline sort/filter enhancements

    Make the Status dropdown into a multi-select, so that I could show just all On Hold and Booked items, for example.

    Add "Booking Date", "Status", and "Property" to the list in the Sort by drop down.

    4 votes
    received  ·  2 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  8. Printer-friendly button to print out the order

    I want a printer -friendly button in Hostfully so I can print out the order with the entire breakdown of all the charges and taxes separately .

    4 votes
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  9. Showing cancellation policy of booking

    Showing cancellation policy when the booking is created in the lead modal so we know which cancellation policy was used and if we have to refund to guest or not.

    1 vote
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  10. Reinstate the button "Send Alternative options" to all channels on Pipelline

    1 vote
    received  ·  0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  11. Be able to edit the "Security deposit returned" option.

    Be able to edit the "Security deposit returned" option.

    2 votes
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  12. Do not default the Add Lead to On Hold.

    When adding a new lead, the default is set to On Hold. This is a really item to miss. It would be better to NOT have a default here, and do not allow a lead to be saved until one of the options is selected. This will force people to make sure they are choosing the correct setting for each new lead.

    2 votes
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  13. the system to automatically detect the country code and remove the redundant

    Current behavior:
    If guests enter the telephone numbers with double code, it will be imported with the wrong format.

    => We would like the system to automatically detect the country code and remove the redundant if guests accidentally add area code 2 times.

    1 vote
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  14. Have ability to set payment settings (%) for specific reservation

    Yes i saw it just desapointed as I need this just for a certain amount of client not all of them. So now I will need to change the system for only one transaction here in there not very fonctional

    2 votes
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  15. Double booking notification

    In the rare case we receive a double booking, it will be useful to receive a notification so we are aware of the situation and can take immediate action.

    4 votes
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  16. The City & State (in guest's address imported from channels) would be auto-filled in Client Information tab of a Lead

    2 votes
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  17. Ability to apply rate multiplier = 0 on Lead modal for long-term / mid-term stay

    It would be helpful if there is an option to allow us to zero out the multiplier when needed to get these mid term rentals the exact price we need to.

    For example, a 29-night stay is 2000 but there is a rate multiplier of 4% so I have to enter rent amount as 1923.5 but the total is not exact 2000.

    2 votes
    received  ·  0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  18. Modify lead without changing price

    Be able to modify a lead without changing price

    1 vote
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  19. Break out the price rule discount at the order level

    I want to see the discount that is applied to a booking in the lead modal so that I can know that they're working.

    4 votes
    planned  ·  0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  20. Ability to mark Rental Agreement as Signed manually

    At the moment, it's not possible to manually override the agreement/manually mark that guests have signed the rental agreement. 90% of our reservations imported already signed a rental agreement and we do not want guests to have to resign it. The guests will not send access information if they have not signed it.

    Having ability to mark Rental Agreement as Signed manually would be very helpful, especially when onboarding customers.

    7 votes
    received  ·  0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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