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  1. I want to able to import calendars into your system via Ical even the calendar was empty.

    1 vote

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  2. Please improve the flow for receiving NEWINBOXMESSAGE webhook and finding the corresponding message thread and which guest it came from.

    Currently, the only way for me to do this is (every single time I receive a webhook): receive the webhook, get the threaduid and agencyuid, pull ALL of the leads for that agency, then for EACH lead call the GET messages endpoint to get the message and check to see if the thread_uid matches to find the thread with the uid matching what was in the webhook. This is highly inefficient, both for my program and…

    2 votes

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  3. I'd like to ask if we have a way to view the audit trail in Hostfully. We'd like to see by whom the changes were made. Because we made a few changes in our properties and it went back to the old one.

    1 vote

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  4. To have event PINCODEUPDATED for webhook, at the moment, there are only PINCODECREATED
    PINCODE_DELETED

    1 vote

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  5. Seam.co released a thermostat API to integrate brands like Ecobee, Nest, Honeywell...etc. They also integrate with other PMSs using their API to sync reservations with smart locks. A Hostfully - Seam.co integration would allow wifi-enabled thermostats to set temperatures based on guest check-in and check-out times, thus saving a lot in utility costs.

    1 vote

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  6. a guest has gone in to book online the payment has been taken and processed through stripe but the booking has not gone through. Dates are not blocked and neither them nor us have recived any confirmation. This is becoming a bit of a worry as it's 3 guests now. They have all said the browser was open for ages after as they were waiting for confirmation.

    1 vote

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  7. I need to share the guidebook's secure link to the guests in Akia.
    Sharing the public one does not share all the necessary info.

    1 vote

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  8. When using the 'NewInboxMessage' webhook, the provided information includes the agency UID, message UID, event type, and thread UID. To retrieve messages, it would be beneficial to access them using either the thread UID or lead UID. I propose the following endpoints:

    https://sandbox.hostfully.com/api/v3/messages/{lead_uid} (already implemented)
    https://sandbox.hostfully.com/api/v3/messages/{thread_uid}
    Additionally, it would be useful to include the 'message UID' within the payload for each message.

    2 votes

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  9. For Property names i.e. Public name and internal Property name, is it possible to get both values in a single endpoint?

    Presently, we only receive the "name" key in the "properties-get-uid" endpoint, which necessitates additional requests to the "propertydescriptions-get" endpoint to obtain the public name for each property.

    1 vote

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  10. At the moment, users are having issue that no matter they changes the security deposit settings on Property main settings, the SD settings on Bookung.com always shows like below:

    Damage policy options.
    You require a damage deposit from guests:
    - Your guests pay a damage deposit by Credit Card
    - You collect this from your guests: Up to 14 days before arrival

    while users select the option to return security deposit 7 days in account settings.

    Upon checking with T2, it's because we use the default value once there is a SD defined on property, That is a limitation now.…

    4 votes

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  11. Just wondering if I can add a button to the booking info area that asked them where they found out about us? Google, press, social media etc. I need to know what marketing is working and what isn't - Yes of course. So on the box on the right where you book your stay and it asks for your info. Could I add a line that asks where they found us?

    The drop down has Google? word of mouth? press article? Instagram?

    12 votes

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  12. In PMP, there are two types of discounts: length of stay and discount code, and neither can be retrieved via GET order request.

    Because the length of stay reduction is applied straight to the rent, there is no information about the reduced amount in the order. The discount code contains a separate line item, but there is no information about the discount in the GET order; all we see is a gap between the baseAmount and subTotal; there is no apparent indication that a discount has been applied.

    It would be helpful to have separate line items for discounts in…

    1 vote

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  13. Give the ability to manually put a guest into the system and then assign them to a specific unit to optimize occupancy.

    1 vote

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  14. Support NEWBOOKINGREQUEST event for webhooks for booking requests for channels that provide booking requests

    4 votes

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  15. We are using leads to generate statistics & charts. We only need leads generated through ORBIRENTALWIDGET and ORBIRENTALFORM source.

    Without requested filters, we are going through each of the leads, and using the targeted sources. Here, we are spending our api request quota.

    It would be great if you could consider following changes in future updates.
    1. Filter leads by sources.
    2. Filter leads by statuses.
    3. Filter leads by date created before / after.
    4. Allowing lead sorting by creation date.

    13 votes

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  16. Hi there - I use Enso Connect for a handful of things, including automated messaging. Currently, there isn't the ability for me to send Airbnb messages via Enso Connect as Hostfully doesn't offer that capability via the API. Is this on the roadmap? Enso says that their other PMS integration partners are offering this but not Hostfully currently. Thanks!

    1 vote

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  17. Ability to have 2-Way Message Sync from the API for message/thread accuracy across multiple tools.

    3 votes

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  18. Currently, there's a Bulk Edit option for updating certain property information (green field) but there's no option to choose if we only want certain information to be updated to all properties.

    5 votes

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    2 comments  ·  API  ·  Admin →
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    You can choose what is being applied to all properties during you batch Edit - select what to change (having in mind, which properties the particular change(s) will be applied to), and select the property list to apply the change to in the property selector.

  19. Currently Check-in and Checkout TIMES are hard to manage within the Hostfully API and it's not possible to edit times once a booking has been placed (not a great experience for our users but I assume this is because Airbnb also locks their check-in/out times.

    Hostfully created separate arrivalLocalDateTime and departureLocalDateTime fields which could have been the solution for Hostfully users not totally dependent on Airbnb but sadly, these fields can only be accessed via the Hostfully dashboard and not the API.

    Wouldn't it be easy enough to simply add these two fields within the leads API section?

    1 vote

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  20. There is no return within the Leadsql CLOSED / CANCELLED leads.
    This means we can't work fully with the Lead
    sql to our back-end connection.
    All other statuses are present but these are not. This means more API calls and with the limitation within the amount of API calls per hour this will be a problem.

    2 votes

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